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Excellent 8.1
Based on 1076 reviews

Recent customer comments

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based on 1076 reviews
  • Cleanliness 8.5
  • Facilities 8.7
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.6
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Cecilia T.
May 27, 2016
Services is good
great stay

May 25, 2016
very clean and well-maintained room, friendly staff
The room is spacious, clean and well-maintained. The staff is very nice and friendly. I feel relaxed with the quiet atmosphere there. 10 minutes walking to MRT

May 22, 2016
Great hotel
Good services good hotel

Kenneth D.
May 19, 2016
nice place, far from mrt
service and facilities are excellent

Oscar B.
May 17, 2016
Excellent Staff and room
The room was large with good maintenance. The staff was exceptional. Location is walking distance from the center of Orchard. Overall a very decent place to rest after your long day in Singapore

Swee C.
May 15, 2016
Good location and thats about it
Arrived early hoping for an early check in. Didn't happen until I requested second time around after waiting more than an hour. Woke up after afternoon nap with insect bites all over. Requested for room change which the hotel obliged. Very Very Disapointing!!

Chioh L.
May 08, 2016
Very satisfied with the studio room, which comes with a spacious living room, study area, queen/king sized bed as well as a large toilet with bath tub. Extremely worth the price considering the fact that the room has a living room space, which is great! Staffs were pretty polite and helpful, took the initiative to ask if we were driving and gave us complimentary car park ticket. Recommended!

Mohammad R.
May 07, 2016
Great location, Huge room
Jason's supermarket next door. Stone throw away from heart of Orchard

Peter L.
May 05, 2016
excellent service
I booked the Pan Pacific Orchard as a hidden special, not knowing what 5-star hotel I would get at a good price. The hotel itself lived up to its 5-star billing, very well located a little walk away from the glitzy shopping malls of Orchard Road. Particularly want to mention the staff, in this case the door staff. On leaving the hotel they remind their guest to ensure that all bags and papers were with you. In this case I had left my passport in the hotel safe and thus the reminder was very timely. When talking to the desk staff, within two minutes I was up in the room I had left a few hours earlier and able to retrieve my passport.

Floyd B.
United States
May 05, 2016
Right in so many ways
Top notch staff and decent sized rooms are the staple at Pan Pacific, Orchard. I was expecting a little more as far as the gym, but I assume the Spa gets a lot more attention and business. Catch the PP on a sale, and you can't beat it for the price.