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Recent customer comments

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Excellent



based on 2816 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2
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Diana L. from Singapore
Couples
Stayed 2 nights in June 2014
Very comfortable stay. Staff were very helpful.
Location, restaurants serving great quality food and the special sgd120 Pacific club offer.
Great stay. Good size rooms, good food and convenience.
Reviewed June 24, 2014

AGNES E. from Singapore
Groups
Stayed one night in June 2014
Pleasant stay
Spacious, easily accessible, clean
The suite is definitely value for money. However, the check-in was a disappointment. I requested for early check-in, the hotel replied it is subject to availability but when I reached at the official check-in time, the room was not ready. Had to spend another half an hour waiting, no perks or anything was given. When I asked for late check-out, only an hour was given so I wonder how did the previous guest get to checkout so late. Fridge was small and there is no way you can chill your own drinks because once you remove anything from the fridge, it will be charged. But overall, it was a pleasant stay and I wouldn't mind returning with that rate for a suite.
Reviewed June 23, 2014

Tze T. from Malaysia
Business travelers
Stayed one night in June 2014
Pleasantly comfortable
Customer oriented staffs, conveniently located and comfortable stay
A sure place to have yourself pampered
Reviewed June 23, 2014

Bernard L. from Malaysia
Business travelers
Stayed 3 nights in June 2014
I got all I needed for my business meetings
Convenient and clean
Wonderful! I got all I need for my business meetings
Reviewed June 22, 2014

mark H. from Australia
Families with young children
Stayed 2 nights in June 2014
Henry friendly staff English fluent
Cooperative staff wide variety of foods available easy access to good transport
Poorly trained staff in the restraints breakfast handling the cutlery at the table service one chief /cook using his sleeve as a mask / Hanley put me off the eggs. Apart from these isolated incidences all was good for the three days we ststay.
Reviewed June 21, 2014

Kasama N. from Thailand
Groups
Stayed one night in January 2014
Comfortable
Big room Nice view Great location
The room is big and comfortable. Big mirror can see nice view. Location is good and easy to go many places and close to shopping area.
Reviewed June 20, 2014

LHEN L. from Australia
Families with young children
Stayed one night in January 2014
Superb! Perfect Hotel!
Cleanliness, Quiet and Luxurious!
Fantastic place to rest after a long day walk.
Reviewed June 18, 2014

Janet C. from Philippines
Groups
Stayed one night in June 2014
Cozy and elegant
Cleanliness, food and the staff
It was always as good and comfortable as it was
Reviewed June 18, 2014

See Y. from Singapore
Couples
Stayed 2 nights in November 2013
Worth to be rated as 5 star
Location, accessible & room is big
Newly renovated with good facility
Reviewed June 16, 2014

Philippe L. from Belgium
Business travelers
Stayed 2 nights in November 2013
best for business
business , easy access, nice level
excellent !
Reviewed June 03, 2014