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Excellent 8.7
Based on 2788 reviews

Recent customer comments

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based on 2788 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

ann L.
February 29, 2012
Very cosy and quality fittings
location, complimentary parking, cosy rooms, great beds, quality fittings
Loved their shower! especially their shower gel and body lotion, feels like a million bucks! rooms are very cosy and you can easily settle in. 2nd visit to pan pac and still no regrets.

Alex K.
February 28, 2012
lovely and promt service.
hotel view, pacific club service/lounge
really loved the hotel. good location. loved the hotel room...pan pacific club room. i loved the hotel service especially from the reception staffs- they were all smiles and were very glad to answer all our queries. loved the system of checking out on the hotel room floor. easy check-out. wasn't too happy with the morning breakfast staff - they were not pro-active and seemed to be there for a days wage rather customer service. overall, happy.

February 27, 2012
Sleek and Clean Room
Well mannered staffs
impressed with the front desk staff upon check in with warm greeting and smile. very efficient and clear on their communication. room given was normal view. nothing exceptional on the room but the service provided by the staff left an impression. efficient upon all request, thumbs up for that. 5-10 mins walk to the promenade mtr. close distant to the marina square mall. easy access to food. pricey room but surely assured with comfort stay.

Choy A.
February 26, 2012
great location with great services
big bed, nice bathe tub and of course the service was good
the service was good and the hotel was clean and a very nice place to stay at.

Robert S.
United States
February 25, 2012
Great hotel, but quiet location on weekends
Rooms, service, amenities
Very nice hotel in the Marina Bay area. Probably great for business travelers, but limited things to do nearby for tourists.

February 24, 2012
Really 5 star hotel, good location
Just walking distance to shopping mall
Excellent Hotel, good shopping area, walking distance to Casino-Sand

Jui L.
February 24, 2012
Solid 5* hotel with great views of harbour & city
Great location w night spots and covenient amenities around
My partner and I loved the balcony as the view was breathtakingly beautiful. Great way to savour the weekend.

Radha S.
February 22, 2012
Great location, servicen facilities
Everything went well during the stay here. It is a good hotel to stay in, only because I happened to get a good deal fornthe days that i stayed on.

Elena K.
February 21, 2012
Excellent staff
We stayed at the Pan Pacific Singapore Hotel for a 3 nights. The Deluxe room was not new, but very spacious and clean. The staff were great - very friendly and helpful. The strongest asset of this hotel is service, employees are trying their best to help customers. Excellent location with direct links to two shopping malls. Close to the Marina Bay Sands (the new luxury shopping complex), the MRT station, Singapore flyer, SunTec City. Our only disappointment was that our stay was so short

Muhammad F.
February 20, 2012
Great way to spend a stop-over
Was a great way to spend a stop-over. Definately would recommend staying at the Pan Pacific. Close to all the main attractions