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Excellent 8.7
Based on 2788 reviews

Recent customer comments

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Excellent



based on 2788 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Diana Z.
Australia
February 17, 2012
nice comfortable bed
clean,
great location to mink nightclub, very clean

Vanessa A.
Singapore
February 17, 2012
Good Location Financial Distrct hotel
Easy Access and shoppping paradise with IR nearby
I booked for a Panoramic room and get the best view of Singapore Night view. Should be a good view when F1 is roaring.

Harrid I.
Brunei Darussalam
February 16, 2012
A beautiful hotel with five star service.
Great views of marina bay. Great Service.
Simply wonderful. Housekeeping should be given an award. Their service at the hotel is second to none. The only let down was their air conditioning system in the room. It was however rectified by the manager on duty by providing us with a new room on the 29th floor. Room service is a let down for the hotel, and I do hope they work on it before my next stay.

Syed G.
Malaysia
February 14, 2012
Excellent Location with Great View of the Marina
Excellent Service and Comfort
Check in was prompt. Staff from departure counter was very attentive to the queue and quickly came over to attend to us. As our rooms were not ready and the staff explained professionally it was due to high occupancy. We were promptly informed that the room would take up to 1.5 hours and the hotel had arranged for a complementary house drink at the atrium as a recovery for the delay. It was a delightful service. 30 mins later, we were informed that our room was ready and we were given an upgrade to higher floor with balcony. We were pleasantly surprised by the service level and the extra mile this hotel went to truly deliver a memorable experience. The room was fantastic. View was gorgeous overseeing the Marina bay area. Bed was extremely comfortable with amazingly soft down feather pillows. No neck pain and feel fully rested the next day. One commendable feature of the room is the availability of Audio and Video cables. Connecting the laptop to the TV system was a breeze. Clearly this hotel has put in much thought to anticipate their guests needs. I had a memorable stay indeed

Siti R.
Singapore
February 14, 2012
Great service and good location
Furnishing slightly dated
had the room with balcony and it was great. the room is big and comfortable but the furnitures are somewhat old. location is great and staff extremely friendly and warm.

chin N.
Singapore
February 14, 2012
Lovely hotel
Late checkout and prompt services
The hotel has prompt service. whenever we request for something, they are able to accede to our request promptly. The desk person was also kind enough to let us have late checkout. Other than that, the hotel has fairly good facilities, with well-equipped gym and a nice swimming pool.

iwan W.
Indonesia
February 13, 2012
Great Place to stay with Pan Pacific
I like the shape of inside hotel, great lightling with christmas light
Great experience staying with good location to Sunctec and Marina Mandarin sQuare, close to MRT (walking distance). Room is consider big compare other hotels and clean and equipped with good stuff. Love to come back again.

GAN C.
Malaysia
February 13, 2012
Good Quality High End Hotel
Location and Service
Overall was a good stay with good quality service from the hotel staff.

Jean-Marie N.
France
February 12, 2012
Great hotel with a very nice view on marina bay
View, comfort, location
This hotel is very pleasant with a very nice view on marina bay. The room is really comfortable and well equipped.

Li C.
Singapore
February 12, 2012
nice hotel
spacious room
the hotel is lovely but the balcony a bit dark and old.