arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 2788 reviews

Recent customer comments

Filter by traveler type

based on 2788 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Andres D.
February 06, 2012
excellent customer service
access to malls and transport
we were given a very pleasant reception upon check-in and our request for an early check-in was accommodated. it was my daughter's birthday and the early check in allowed us to enjoy universal studios immediately when we arrived. pan pacific hotel has access to the malls within marina and our room had the merlion and the flyer for a view. very clean room. fantastic hotel.

Leslie C.
February 06, 2012
excellent all round, the best in singapore !
service, cleanliness and location
having stayed here since 2005, this hotel continues to impress. excellent guest services fall the way with fantastic f&b options. surrounded by shopping malls and a nearby walk to mbs. arguably the best hotel in singapore.

Stephen H.
United Kingdom
February 05, 2012
Pure luxury!
Amazing high-tech room!
This hotel has the 'Wow' factor! From the beautiful capsule lifts to the electric controls to operate the curtains, this hotel does everything with style. This is an establishment that does all that you would expect it to do - but it does it with that bit more panache. When you are at this hotel, it is not so much a stay, rather it is an occasion!

Roger G.
February 05, 2012
Great location, big rooms
near cbd, near mrt and shopping centers
Despite the busy location, the rooms are quiet and soundproof against the outside traffic. Nice Gym, very friendly staff, high class restaurants in-house, direct link with the Marina Square Shopping Mall and Suntec City. Direct access o the conference center. Ideal for business and leasure stays.

Winston D.
February 02, 2012
Excellent hotel
Room, service, view, proximity to attractions
this is simply an excellent hotel that prides itself on its "can do " attitude. my wife and i are extremely satisfied. we booked a "pacific club" room on the 33rd floor which includes free internet, cocktails from 5.30pm to 8.00pm. just a great place to stay.

Jaime C.
February 02, 2012
Lovely hotel and great location
Provide quality service
easy access to any hot spots in singapore. furthermore, they able to upgrade me to a deluxe room, however, the room is too closed to oriental marina hotel. it hardly get the free wi-fi from pan pacific hotel.

David H.
United Kingdom
February 02, 2012
Great hotel, nice modern rooms
Up to date rooms, friendly staff, good location
stayed for 3 nights while on holiday, we were upgraded to a high floor room on arrival. room was very clearn and modern, all the staff were friendly and proficient. didn't get chance to use many of the other facilities so can't comment on them.

Marko N.
February 01, 2012
NIce rooms to stay but bit pricey
Pool area made for kids
hotel is nice and clean, remember make sure all kids are mentioned in your booking, or hotel gladly adds costs for extra bed that will sky rocket the room price up. also, check if you stay longer some cheaper car park day relatively expensive parking.. hotel located next to convention centre and big shopping mall.

Andrew D.
United Kingdom
February 01, 2012
Great location and wonderful hotel
the service and rooms plus the shopping area
the pan pacific hotel is loacted near suntec towers and the esplande and is very comfortable but simple hotel. easy access to the marina shops and close to flyer and many more attractions. all surrounding facilitates are intergrated and undercover so if with bad weather getting between building is still simple and of course you stay dry!

Chin M.
February 01, 2012
Awesome hotel
Big rooms, nice view, useful balcony
Stayed over on the 10th floor deluxe balcony for one night on our anniversary. Room was great...unfortunately its only on the 10th floor, we didn't managed to get an upgrade to higher floor. Overall stay was good, bathroom was huge and the room was comfortable.