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Excellent 8.7
Based on 2789 reviews

Recent customer comments

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Excellent



based on 2788 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Somphong C.
Australia
November 30, 2011
Good hotel. Great location.
Great Chinese restaurant. Great Location
Great location, attached to Marina square, walking distance/short cab ride to other places of interest. But rooms were a bit old - although clean. Great chinese restaurant on the 37 floor. Staff was very good.

wilson L.
Singapore
November 30, 2011
Absolutely lovely hotel
Great location, view, service. Comfortable room.
i will definitely go back again sometime. great location, near suntec. service is good. i loved the view. together with the comfort of the room, i almost didn't feel like leaving the room.

GIA N.
Vietnam
November 28, 2011
lovely hotel and service with hearts
Good location, not so far from airport, big lobby area, easy access to other shopping centers surrounded needless going out under the sun.
i've been stayed in this hotel twice and having the same good feeling and ease of stay. i love it and i will come back when i visit singapore.

Marc L.
France
November 28, 2011
Good location near the Marina
good price / quality ratio
big hotel with over rooms; lacks charm and atmosphere because of its bigness there is no place where you can find a comfortable to sit and enjoy a drink. the good thing is that you can walk to the oceanfront with some nice local and inexpensive restaurants and marina sands the newest and most luxury mall in singapore.you can also walk over to the raffles hotel (for a drink ) which is quite nice and reminiscent of the colonial period the hotel is still a good value and ok for a short stay business or passing though; we would not recommend for a longer stay

Stephen W.
Canada
November 28, 2011
Nice Hotel
Great view from our room, nice swimming pool,
Very nicely furnished room. Older styling, but clean and spacious. Great view of Marina Bay (including Merlion) from our room. Hotel has convenient, direct access to Marina Square shopping mall. Dislikes: 1. slow and stiff toilet flush. 2. Long wait for a room service request (~1 hour). For a "luxury hotel", I would have expected more prompt service.

Duane A.
Singapore
November 27, 2011
Great Service
Great Service
The hotel was spacious and comfortable. Check-in was quick and fuss-free. Overall experience was pleasant and relaxing. As the initial Deluxe room given to us was located beside the lift-landing, we offered to upgrade ourselves to the next category (that was the last room due to late check-in). The arrangement was done effortlessly through the phone and the key to our new room was delivered to us within minutes.

Duane A.
Singapore
November 27, 2011
Great View
Great View
As the initial Deluxe room given to us was located beside the lift-landing, we offered to upgrade ourselves to the next category (that was the last room due to late check-in). The arrangement was done effortlessly through the phone and the key to our new room was delivered to us within minutes. We stayed at the panoramic room which gave us unblocked view to the marina bay, and the open-air balcony allowed morning breeze from the bay to freshen the room.

Prasert U.
Thailand
November 25, 2011
Great location at a very reasonable price
Very good location where you can go to every destination in Singapore
we have a very good time here in this hotel. the location is very close to almost every attractons in singapore. the transportation is also convenience where we can use mrt next to the hotel.

Jason S.
Malaysia
November 25, 2011
Great hotel all around
Comfy bed, spectacular view, high-speed broadband
was staying at this hotel when i attended the afa'11 due to the proximity to the suntec convention centre. the room was spacious, the bed really comfortable, the view of the city from the 23rd floor was spectacular with the full-height glass panels, the broadband speed was really fast.. but the only turn-off for me was the hard-to-operate shower mechanism in the shower stall that i can't seem to get hot water no matter what i do.. ended up bathing in the bathtub, but that probably was my fault for not know how to operate the shower in the first place. oh well, a delightful stay nonetheless! besides the proximity to suntec convention centre, the hotel is also connected to many more shopping complexes and is also just a walking away from the mrt lines (the esplanade stop, if i'm not mistaken) which makes the reasons to stay in this hotel even more compelling!

Melisa B.
Indonesia
November 24, 2011
great location with excellent service
good facility, worth of price, great sightseeing
the room size is just nice, very comfort, and great facility inside. in-room dining was excellent, prompt service, and good food. the hotel location was excellent for shopping, connected to marina square and suntec, but it's a bit far to mrt.