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Excellent 8.7
Based on 2789 reviews

Recent customer comments

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based on 2789 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Ng J.
September 15, 2015
Good room, good service
The service by the staff, the cleanliness and comfort of the room, the location of the hotel
Great! My girlfriend and I enjoyed the stay so much that we hope we could stay a few more days. The staff is friendly, the service is good. The room is big, comfortable and clean. The lounge is comfortable and relaxing.

Norisnah I.
September 14, 2015
Worth the money
The bed
It was awesome, the view, bed, area very accesible

Francis N.
September 11, 2015
Great Hotel for Getaways
Stay Experience is great, BF variety is excellent and staff is very helpful and efficient. Thumbs up!

Shyn T.
September 10, 2015
Awesome location
Location, comfort and great service
Enjoyable and will be back again in the near future.

YongCheng Z.
September 08, 2015
Nice view
Comfort, location, view
excellent staff at reception and at the restaurant.

September 08, 2015
not good hospitality
not good staff survice, broke the safety box, not good view with room
This hotel was very huge. So, the survice stuff were small. The information showed "stay Japanease staff ", but if we had called she, she arrived the resistration counter over 30 minutes. My safety box was broken. Perhaps, the buttely was empty. It was not safety box! The hotel staff's treatment was not good. I had serious discontent. My Singapore stay was not good according to stay this hotel.

September 07, 2015
Nice hotel
Breakfast, location, outdoor swimming pool
All good but made-in-China body wash, shampoo and conditioner.

Koon C.
September 04, 2015
Fantasic Hotel Stay
Very clean, great location and nice hotel view
No complain about the hotel room, it is very clean, suppose to has a great hotel view, but unfortunately our room is facing expressway. The hotel blind is control through the remote control and sometimes the remote control don't work well.

Hui C.
September 03, 2015
Good location
Nice scenery, clean room, Good facilities
A pleasant staycation in Pan Pacific. Room was clean and nice city view.

Arnel C.
September 02, 2015
Nice stay except for centipede diet
People, location, view
I almost ate a centipede in my breakfast of cherry tomato at the Edge. There must be extreme care in food preparation. Staff was very helpful and apologetic though.