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Verified traveler reviews

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based on 2815 reviews
  • Cleanliness 9.1
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.2
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Aung O.
August 11, 2015

Fenny Y.
August 10, 2015
Favorite hotel for stay-cation
Clean, well maintained rooms; Great facilities; Friendly staff
Had tremendously enjoyed my stay with Pan Pac. All time favorite hotel. After their renovation, the rooms are more up-to-date with new technologies and it just makes the service offering more seamless and enjoyable. Will definitely go back to Pan Pac in the future.

Pachara A.
August 04, 2015
Room was fully booked and not ready until 9PM?
We've been check in at 9PM and got informed that hotel was fully booked and the room wasnt ready without offer anything. I have no words on this hotel services!!!

August 04, 2015
Hotel Cleanliness is great!
Hotel Cleanliness, location and room comfort.
Check-in duration is taking too long. Overall, satisfactory.

Aznorashiq Z.
August 02, 2015
Pan Pacific Singapore - Nice experience
Ambience, location and staff support
Excellent stay, strategic location, good facilities. My family love it.

Rohaizah I.
July 31, 2015
Good Location
5 star

Dorothy S.
July 30, 2015
Pan pacific experience
Room view service

Julia T.
July 27, 2015
Great view
Hotel is clean, spacious and comfy
Awesome. Receptionist even wished me a happy birthday. Only feedback I have is that the room service is kind of slow

Gideon R.
July 27, 2015
Bad Room Service
Basically we stayed at Pan Pacific 23-26 July... On 26 July, 1AM, my 1st boy vomited on the extra bed. We called room service for about 3x to clean up the bed, and room service just came to our room after 40 minutes of waiting. He looked at the bed, frowned his face, said : "Alamak, its terrible...I don't know if it's vomited...". And then he flew away...after 10 minutes, he came out with his friend, saying :"Ooo, we need to change the extra bed". How can he's not understand the situation, while I've told the hotel operator to clean up things.. The bad thing, he's (the 1st room service) not showing any empathy to this condition... Second things, I found out the room situation is not same with the picture in the room TV information...the bathroom should have the bath tube and larger... Third, I can found out pretty dusty place in back of the main bed...

Chun K.
July 26, 2015
Wonderful hotel with a view, convenient location.
Near shopping malls, good service, nice food.