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Excellent 8.7
Based on 2777 reviews

Agoda Verified Reviews

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Excellent



based on 2777 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

9.3 wong Y.
Malaysia
December 01, 2014
excellent service, comfort stay
nice food, excellent service, comfortable environment
Everything was good and we are surprised with the birthday cake from hotel which unexpected they aware about the birthday date. Only a small dissapointed about speaker in bathroom is not function even after send technician to repair it.

9 susan A.
Australia
December 01, 2014
Holiday
position position position
Very nice close to Shopping centres MRT

9.3 Lim H.
Singapore
December 01, 2014
Nil
Big room, clean toilet

8.7 Yusaku T.
Japan
November 30, 2014
Nice hotel near Bay Area
Cleanness, trained staff, location

7.3 yik L.
Hong Kong
November 30, 2014
Spacious room!
Spacious room. Will b back

9 Wenfu B.
Singapore
November 28, 2014
Superb hotel
1) ambience 2) luxurious feel 3) cleanliness

9.7 Hairul A.
Singapore
November 27, 2014
Pan Pacific
Room, Staff, Cleanliness
It was really enjoyable

10 Joy L.
United States
November 26, 2014
Great Stay
The lobby
Very nice

9 Stephanie L.
Singapore
November 26, 2014
Nice and must stay hotel
Cozy, Clean and comfortable, Spacious

7.7 Nur D.
Singapore
November 24, 2014
Simple and Attractive
Location, Bed and Facilities
Overall the my stay went pretty well but due to the staffs performance, my friends and i are not happy with the slow and unattentived services thruout our stay. As for requests from us as the guest in the City Suite Room, the front desk named Kim and a Philipine Guy answered our calls and they did a veqy terrible job as a Customer Service Front Desk. We have waited for almost 4hrs to receive our items that we requested upon checking in at 1400hrs by Kristina who is so friendly and approachable to us. I am just not satisfied with the services that ive received.