Back to hotel info

Verified traveler reviews

Filter by traveler type
Excellent



based on 2815 reviews
  • Cleanliness 9.1
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.2

Cindy L. from Malaysia
Couples
Stayed one night in October 2014
good experience service was good
good service, good food and strategic location
Was really good and my family members enjoy their stay too
Reviewed October 03, 2014

lilin R. from Indonesia
Business travelers
Stayed one night in September 2014
strategic location, comfortable, clean
strategic location
Reviewed October 01, 2014

kim S. from United Kingdom
Couples
Stayed one night in September 2014
Lovely hotel
Breakfast. Atrium. Fancy elevators
The reception area is now massive and it was very confusing as to where to go to check in . In general the hotel is fantastic much improved since its refit . The breakfast has a huge variety of choice however the queue for scrambled eggs was very long obviously everyone's favourite. Ice cream and little cakes was great for the kids. The pool was lovely a quite most of the day seemed to get busier later in the day with parents and young children. Checking out was a long process as there was insufficient staff to help and a long queue of people waiting. From there to the concierge to leave our bags for the day was just as long A wait with one one person assisting. It is easy to walk into the shopping centre from the hotel lobby area and the shopping centres all easily interlink with each other. The hotel allowed use of the gym and pool after check out while waiting to leave for the airport. Overall a great visit.
Reviewed September 30, 2014

Henrik F. from Denmark
Solo travelers
Stayed 2 nights in June 2014
Nice stay
Room, staff, common ares
Although quite a few places were under renovation it was a vey nice stay - staff/reception was impeccable!
Reviewed September 26, 2014

chin K. from Singapore
Couples
Stayed 2 nights in September 2014
enjoyable
location cleanliness services
enjoyable
Reviewed September 24, 2014

Desiree L. from Singapore
Families with young children
Stayed one night in December 2013
Very clean and grand hotel with good service
The staff service, cleanliness of the hotel and easy access to shopping malls
I would describe the staff at Pan Pacific as going the extra mile to give you a warm experience. They were very helpful and friendly. Hotel was very spacious and clean. The view I got was so-so though. But for the price I paid, this would be the kind of standard I expected.
Reviewed September 24, 2014

David T. from Singapore
Families with young children
Stayed 2 nights in June 2014
Great Hotel at Great Location
Shopping, Dinning and Sightseeing
This is a great hotel for family outing. beside the hotel there is is huge shopping centre with great food, nice shop and variety of entertainment such as cinema, bowling, billards etc. A stone throw away is the famous Esplanade which offer man great performance.
Reviewed September 24, 2014

Boon C. from Singapore
Families with young children
Stayed one night in August 2014
Friendly staffs, great location
Friendly staffs, easy access for food and shopping
Great hotel but disappointed for not getting a harbour facing room despite requesting during booking almost a year before hand.
Reviewed September 15, 2014

SAMUEL L. from Philippines
Couples
Stayed 2 nights in September 2014
Good modern, clean hotel
Location, cleanliness, modern
Reviewed September 11, 2014

HANA D. from Indonesia
Families with young children
Stayed one night in July 2014
good location
cozy, warm, best
awesome
Reviewed September 11, 2014