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Excellent 8.7
Based on 2791 reviews

Recent customer comments

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based on 2791 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Chia E.
September 06, 2014
Value for money hotel stay
Location, Customer Service and Food
We had a staycation at Pan pacific and it was a great place. The hotel room was clean and staffs were very helpful. The only thing is that the hotel is quite a far walk away from train station.

Bryan S.
September 06, 2014
Vacation at pps
The staff were friendly and the facilities were great. I liked the rain shower and the connection port. It makes connection a whole lot easier.

Geraldine L.
September 02, 2014
nice and classy
nice design, complimentary nespresso, nice bathroom

Jui L.
September 02, 2014
The Classic Hotel of Marina Bay Area
Comfort of room, location and bay view of the room
All that can be expected of a Pan Pacific stay was somewhat diminished compared to previous staycations. The standard which I have come to expect has been lowered.I hope that the service and promptness of the front desk staff can be improved to make guests feel more welcome.

Cecille H.
August 25, 2014
Pacific club room is worth the stay
Club facilities, location, staff performance
Gladly we chose a club room. All the facilities are worth the upgrade and extra money! Great location too. Most definitely recommended

Atheena S.
August 25, 2014
Every other hotel
Spacious room
Honestly though, nothing special. It's like every other big-name hotel with generic service. But rooms are big!

Janice L.
August 22, 2014
Excellent Stay
Comfy Bed, Good View and also good location
It was a comfy stay to have a short staycation. I will come back again.

Sam K.
August 19, 2014
4 star hotel
location, sleek and clean
It is your conventional business hotel. We enjoyed the swimming pool and pristine cleanliness expected of a high end star hotel.

pui L.
August 17, 2014
Clean, Good location
Clean, Good location

Ai G.
August 12, 2014
Location, DIning, Room
Overall was ok, near to lots of restaurants and some bars.