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Excellent 8.7
Based on 2791 reviews

Recent customer comments

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based on 2791 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Joseph J.
July 27, 2014
great hotel
Good food, Clean , Good location.
Excellent, This is our second stay At the Pan Pacific, And it did not disappoint. The Buffet was unbelievable. If we are in Singapore again, We will be staying at the Pan Pacific hotel again.

Philippe A.
July 26, 2014
Business Stay
Location, comfort and service
I had an enjoyable stay at the hotel. The only downside was the very poor quality and reliability of the Internet connection. I appreciate that it is free, but I needed uninterrupted connectivity for 2 hours straight for a very critical piece if work. However, DoCoMo decided to black list my IP, which killed my work. And technical support from DoCoMo was really unfriendly and unhelpful. The staff at Pan Pacific tried to to assist me and they went the extra mile to support me. DoCoMo was unfortunately a very bad ISP.

Kim C.
July 23, 2014
Good Location
Good location, staff are polite and friendly, good room with nice view

Eng L.
July 17, 2014
Centrally located, value for money, good hotel
Good service, value for money, central
Overall a good hotel. Greak service, good for conference. Fantastic breakfast

Wai Y.
Hong Kong
July 11, 2014
Unforgettable firework watched at own room balcony
Convenient, clean, spacious
Excellent! Newly decorated room, easy access to shopping malls, nice staff. Will definitely come again!

Ah N.
July 07, 2014

Weiyu J.
July 03, 2014
Nice staff and quick check in service
Good location, very close to millenia walk, and nice staff, nice view.
I came to Singapore for business, as our office is in Millenia Tower, hence very conveinet and very short walk to reach the office.

Jeryl O.
July 02, 2014
Enjoyable, pleasant and comfortable
Staff service, cleanliness, comfort
My stay at Pan Pacific Singapore Hotel was a great one. Check in and check out were swift and hassle free. The room was nicely furnished and spacious. The staffs were also attentive to our needs. Overall it was a memorable stay.

Nina H.
July 01, 2014
location, friendly service, cleanliness

Joseph L.
July 01, 2014
Worse Hotel Experience
The TV system has major issues. I need to keep pressing for the channel every few minutes. Greatly irritated my stay. I have to say that this is the worse hotel I have ever stayed due to the bad TV system they have and my newspaper was missing.