Back to hotel info

Verified traveler reviews

Filter by traveler type

based on 2815 reviews
  • Cleanliness 9.1
  • Facilities 8.3
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.2
Sort by

Anton K.
August 16, 2013
Great stay at the newly renovated Pan Pacific
breakfast, comfortable room, location
First time staying at Pan Pacific after the renovation. Room was very comfortable with all expected amenities. We were very impressed with the buffet breakfast selection and setting. Location is good for shopping at Marina Square and Suntec Mall (also newly renovated).

wendy L.
August 15, 2013
Not suitable for family with kids
friendly staff at edge cafe
A great disappointment when I discover there is no bathtub. I booked panoramic room because according to the website there should be bathtub.

Jenny L.
August 15, 2013
Good location. the room is newly decorated.
great international buffet breakfast. The club lounge is so relax & comfort.
It was great!! sure will stay again. But hope next stay, the check in time can approved. 16:00 is too late to check in. could not enjoy the swimming pool & others facility longer.

Hajir O.
August 15, 2013
Nice short getaway.
comfortable, easily access for shopping & central.

Jennifer C.
August 14, 2013
Truly a five-star experience
Splended views, amazing breakfast buffet, comfortable and luxurious room
The hotel had a very high occupancy rate at the time of our stay due to their National Day celebrations and at the time of our check-in, our requested room with double beds is not available. Because of this inconvenience, the front desk was kind enough to offer us complimentary dinner if we could wait for another hour for our requested room to be available, which we declined since we had a long day and just wanted to rest in our room. We were pleased however, to get an upgrade to a studio room which has a marvelous view of the bay area. The room looked newly refurbished, big, and very comfortable. The extra touches like a Nespresso machine, stand-alone tub, and large desk were definitely delightful. We just wished that there was an iPod dock somewhere. Breakfast buffet by the pool was superb as well. Overall, I had an amazing stay and would definitely come back.

Adoncia T.
August 14, 2013
Brilliant staff performance
Staff, cocktails, space
It was an extraordinarily long weekend holiday in Singapore. There was a queue to check in, took us almost 4 hours to get our rooms ready. There was a queue for breakfast. But that was where the bad bits ended. The staff coped extremely well under pressure. We had access to the Pacific Club which was excellent, best view of the esplanade. The hotel has been nicely renovated of late.

August 14, 2013
near shopping
near cbd area,near casino,near orchard

Ming C.
August 13, 2013
Comfortable, safe stay in a great location
(1) great view and central location (2) served iced drink while waiting to check-in (3) unsolicited help with the baggage
It was a wonderful experience, staying at Pan Pacific over the Hari Raya and National Day holidays !

August 13, 2013
Pleasant Hotel with nice large room size.
Attentive Staff, Fast internet speed, very pleasant hotel

August 13, 2013
Good experience
Provide baby cot, clean room, great bath room
Friendly staffs provide fast service when I ask for baby cot though it was prearranged.