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Excellent 8.7
Based on 2777 reviews

Recent customer comments

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based on 2777 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Ahmed S.
August 04, 2013
very good
room, staff, location
Was good, but they must keep Guest complain desk, now a days tourists are been cheated by some shops, so their must me tourist complain desk..

Hong Kong
August 01, 2013
Comfortable Environment
Comfortable room; Good breakfast (both quality of food and variety of choices); Nice hotel staff
Very good staff and quick check in process. Since my flight landed Singapore at mid-night, by the time I arrived at the hotel, it was 1:00am. The check in counter did not need me to wait and process my check-in immediately. I was in my room (well arranged) within the next 10 minutes. Thank you so much!

ShengYang C.
August 01, 2013
Fast service and spacious room
Friendly staff, good location for shopping, night lifes
I stayed in the city suite. The room was spacious and good enough for friends to come over for some drinks. Night life is active around the area and the city is just a few bus stops away. 9/10

Cynthia D.
August 01, 2013
Enjoyable stay
Location, comfortable room, great buffet breakfast
Our stay at the Pan Pacific Singapore was enjoyable. Checking in and out was fast and service was professional. The room and bathroom are well-maintained and clean. Location was perfect, close to shopping and good restaurants.

July 31, 2013
Clean and confortable
Friendly staff, Clean and cozy room, Nice bar
Not only the bed room but the bath room was also extremely clean.

James L.
July 31, 2013
Excellent & Fun
Clean, Nice Staff and Luxury Hotel
Nice, Clean , Excellent Service, Attentive Staff, Friendly Staff and Luxury Hotel at Good location.

James L.
July 31, 2013
Friendly Staff and Excellent Service.
Clean, New & Luxury Hotel
Clean and Spacious Room, extremely helpful and friendly staff. Good for family, couple or even an weekend short stay.

Weng Y.
July 31, 2013
Nice experience esp when room is facing fireworks
Location, service, room comfort
Enjoyable, good hotel & room, good breakfast spread.

Jie F.
July 31, 2013
Fantastic stay!
Nice view, comfortable bed, nespresso machine
Had a great stay at this hotel, with comfortable bed and nice room. However, check in was slow, ended up checking in at 3.30pm instead of the usual 2pm. Hotel provided late check out and free breakfast to compensate for it. Panoramic view provided was unexpectedly to the wrong side, not facing Marina Bay. Might be best to confirm with the hotel about the view beforehand.

Risham K.
July 30, 2013
Convenient, good, clean and interesting
Location, service and cleanliness
it was good clean and relaxing filled with luxury and good service with the exception of signage and food which definitely needs to be improved