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Excellent 8.7
Based on 2788 reviews

Recent customer comments

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based on 2788 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Kim H.
July 09, 2013
Fantastic, well looked after!
Club lounge, staff, pool
We have stayed at this hotel a few times over the years and was impressed with the new club lounge which is a lovely place to relax and enjoy. We weren't sure if we were going to be able to go out as Singapore was suffering from the smog but it had cleared but we still made use of all the services of the lounge! We were well looked after by the friendly attentive staff. The recent renovations have given the hotel a new contemporary feel.

Sandy J.
July 08, 2013
Very nice hotel to stay highly recommended
Near shopping area, city centre and next to mall
The stay was very good, located at the city central. Public transport is easy and eating place is all over the place.

Huy T.
July 08, 2013
Hotel was so great with luxury room with high tech
Luxury hotel, modern and high tech facilities in room, friendly staff
It was a nice stay at Pan Pacific Marina Bay area, we had enjoyed and was so comfortable with luxury room. We will come back this hotel in next trips

July 08, 2013
Neat urban hotel
1. good location, 2. hospitable staffs, 3. nicely designed lobby
1. We had a change of room on the first day due to air con issue (the temp setting is not able to go higher than 25 C). The response can be faster since it actually took us more than 1 hour to get a new room arranged. Anyway, they did offer their help when needed. 2. The panoramic view is a little bit disappointing since the size of the window is too small to be called panoramic. There is a wall directly adjacent to our room so the view is limited by it.

Chaw G.
July 07, 2013
Great staff and friendly make your good day
Great location, nice staff and room design.
Great experience and looking forward to return.

Zhou J.
July 05, 2013
Clealiness, Convenient, Attarction
Clealiness, Convenient, Attarction

Zhou J.
July 05, 2013
Clealiness, Convenient, Attarction
Clealiness, Convenient, Attarction

Andrew R.
July 04, 2013
We were looked after very well.
Location, excellent service and a superb breakfast
Could not fault a thing during our stay and nothing was too much trouble for the hotel staff.

Hiu I.
Hong Kong
July 03, 2013
free wifi
free wifi, location, staff

Theera T.
July 01, 2013
newly renovated with great breakfast
make sure you don't miss their breakfast / lunch buffet
Rooms are in great condition since they just finished big renovation. Convenience, spacious with very nice bathroom. The rooms are so well designed with many small details that will make you fully convenient. Breakfast is recommended!