arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 2777 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2777 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

David T.
Malaysia
April 14, 2013
nice hotel
clean, tidy and nice design.

Carolyn J.
Philippines
April 14, 2013
Great staycation place!
Large room (my 7-month-old baby enjoyed just being inside the room), nice pool & wide selection of food at buffet breakfast

Shawn L.
Singapore
April 13, 2013
Great and attentive service that impress
Service, great breakfast

Sandra L.
United Kingdom
April 13, 2013
Met all our requirements
Pacific club experience met our needs, good view, food and attentive staff
Very enjoyable, if you can afford to go for the club experience, we took full advantage of the club facilities. Excellent service and food.

Robert K.
Australia
April 13, 2013
Great luxury hotel
Big rooms and great buffet

Sinta K.
Indonesia
April 11, 2013
better than the 1st time
friendly staff, confy room, and a lot of choice for buffet breakfast.
in less than 2 weeks after my first stay, i was checking in again for 2 nights. and this time even better. They upgrade my room to a balcony one since they didn't have connecting room (as I requested) anymore. This surely become my fav hotel in Singapore.

Adeline S.
United Kingdom
April 10, 2013
Lovely end to 3 week holiday in Far East
Lovely room, good staff
We had 2 rooms at the Pan Pacific at the end of a 3 week holiday during which we stayed at several hotels. This was one of the best. The location was great for the new attractions e.g Gardens by the Bay, casino, Singapore Flyer etc. There was an MRT station very nearby and taxis were always waiting outside the hotel so it was very convenient. The service was very good-all the staff I encountered were friendly and efficient. We were upgraded on check in to rooms on the 27th floor which were lovely. I would certainly recommend this hotel. Using the Agoda voucher was great - on checkout the staff just confirmed stay prepaid.

Hon N.
Singapore
April 10, 2013
Great and spacious.
Bathroom is big, bed was good and view was nice.
Complimentary evian water bottle open and half filled when arrived! Newspaper arrived late only when we call at 10am Overall service is good.

Anawi S.
Singapore
April 10, 2013
5-star hotel with all the facilities and features.
well organised reception. beautiful rooms.5star definitely.

shiou C.
Taiwan
April 09, 2013
Nice Hotel
Good views, close to shopping malls, food court, and convenient transportation .