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Recent customer comments

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based on 2765 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

7.7 Chayanee P.
February 14, 2013
Good location , Nice room ,
We wanted to visit singapore flyer , garden by the bay and marina bay sand. This is one of the best location among the ritz , marina bay sand and Mandarin. It takes 5 mins walk to all our destination. 1 min to MRT. Huge space , swimming pool,gym etc. Lots of restaurant. THe room is quite new and nicely decorated. Same as receptions and bars. THe gym and swimming pool is a bit dated but function well.

8.7 Elaine L.
February 19, 2013
Cosy room
Spacious and cosy room. Desk. Fast Internet connection. Room view. Bathroom. Comfortable bed.
we love the room! the ceiling-to-floor window made the room even more spacious. the bathroom was large and cosy. we love the bathtub as well, allowing us to watch tv even. this is definitely a room worth the stay!

10 Jiahao Y.
February 13, 2013
go for the club room if possible
club lounge view
rooms are typical for a 5 star hotel property. what you need will be there. but the key advantage this hotel has is the club floor located on 38th level, with a panoramic view of the marina bay. we were fortunate to stay there during the chinese new year festivities and witnessed the countdown fireworks right before our very eyes!

7.7 Esther T.
July 23, 2013
not too bad
location, room size, close to party scene
good, but might be a little pricey for some. but close to tourist attractions at marina bay

9.7 Jia Z.
February 11, 2013
Very nice hotel
newly renovated, the lobby is beautiful. Very friendly staff and amazing view from the lounge on 38th floor.

9.3 Rasmey S.
February 16, 2013
Wonderful service
Amazing customer service and very lovely staff
i thought the hotel interior and exterior features are wonderful. the room was great and the service was very well done.

9 Anthony C.
February 09, 2013
Beautiful Hotel, Great Location
Food, Bars, room
Excellent Service, clean and spacious room, Great Location

9.3 Kit C.
United Kingdom
February 06, 2013
Lovely hotel with fabulous rooms and great service
Very comfortable rooms newly refurbished
The hotel is very luxurious with modern fixtures and the most comfortable bed! The rooms offered the best amenities and very spacious. Great staff and very efficient check in and out. It's close to the MRT so getting around was very easy although taxis were also plentiful. We would definitely stay there again and recommend it highly!

9.7 Paul A.
United Kingdom
March 20, 2013
Excellent package for the pan club access
fabulous breakfast, amazing views, friendly staff
We really enjoyed our stay and would definitely go back. Recommend getting the pan club access especially if you have a late flight on your departing day.

7.7 Caroline H.
February 02, 2013
Hotel staff excellent, rooms average.
great staff
The staff at the Pan Pacific are the best I have ever come across, however I do find the lead in rooms to be extremely small, and I cannot believe they have removed the bath tubs!!