arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 2777 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 2777 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

8.7 Elaine L.
Singapore
February 19, 2013
Cosy room
Spacious and cosy room. Desk. Fast Internet connection. Room view. Bathroom. Comfortable bed.
we love the room! the ceiling-to-floor window made the room even more spacious. the bathroom was large and cosy. we love the bathtub as well, allowing us to watch tv even. this is definitely a room worth the stay!

7.3 YENNY Y.
Indonesia
February 18, 2013
Great hotel
big room
close location to the casino resort. good hotel with spacious room. very friendly staffs... access to the room is restricted to the key holder ensures safety. definitely worth coming back

10 Sandra W.
United States
February 16, 2013
Beautiful hotel, friendly staff, luxurious rooms
Awesome bathtub and view
Great hotel for sightseeing base and relaxing. Could walk to Singapore flyer and Marina. Several huge malls within walking distance. Mrs station also close by. Booking station for hop on hop off buses and famous Duck Tours also within walking distance. Hotel interior and rooms very luxurious. Easy, quick check in. Very nice pool.

9.3 Rasmey S.
Cambodia
February 16, 2013
Wonderful service
Amazing customer service and very lovely staff
i thought the hotel interior and exterior features are wonderful. the room was great and the service was very well done.

9.3 Joanna C.
United Kingdom
February 15, 2013
Great location, good service, lovely pool
Location, recently refurbished, friendly staff
Located right opposite Marina Bay Sands, easy walking distance to Marina Bay, Clarke Quay, Boat Quay etc. and MRT on the doorstep. Has recently been refurbished to a high standard. But they have retained their most unique feature - music piped into the water in the swimming pool!

7.7 Chayanee P.
Thailand
February 14, 2013
Good location , Nice room ,
Location
We wanted to visit singapore flyer , garden by the bay and marina bay sand. This is one of the best location among the ritz , marina bay sand and Mandarin. It takes 5 mins walk to all our destination. 1 min to MRT. Huge space , swimming pool,gym etc. Lots of restaurant. THe room is quite new and nicely decorated. Same as receptions and bars. THe gym and swimming pool is a bit dated but function well.

8.3 Xiaojin Z.
China
February 14, 2013
Good location and nice service one
Good location
very good location ,within $ you can go to sentosa or changyi airport by taxi. and the sin hop-on shuttle has a stop at the gate of the hotel. be familiar with those links, if you don't like to walk to much.maybe in the peak season, so the restaurant in hotel is always fully booked. i guess the cantonese restaurant is quite famous , many local mandarins come for the gathering dinner for celebrate the lunar new year.

10 Jiahao Y.
Singapore
February 13, 2013
go for the club room if possible
club lounge view
rooms are typical for a 5 star hotel property. what you need will be there. but the key advantage this hotel has is the club floor located on 38th level, with a panoramic view of the marina bay. we were fortunate to stay there during the chinese new year festivities and witnessed the countdown fireworks right before our very eyes!

7.3 Ryan G.
Singapore
February 13, 2013
Great location but spooky experience
good and friendly staff but slow sometimes
while waiting for our check in there's seem short of staff in the reception. we waited for about 10mins for our turn after that everything goes smoothly. room is normal nothing special, morning have a spooky experience. the auto remote suddenly goes up by it's own around 7am+

9.7 Jia Z.
Australia
February 11, 2013
Very nice hotel
Location
newly renovated, the lobby is beautiful. Very friendly staff and amazing view from the lounge on 38th floor.