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Excellent 8.7
Based on 2787 reviews

Recent customer comments

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based on 2787 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

December 08, 2012
Great hotel in a prime location
Newly renovated rooms with modern settings
Warm and polite staff greets me as I proceed to the check in counter with my family. Very accommodating as accede to my requests for room preference. Once in the room, my family and I were surprised by the modern design of interior, especially the spacious bathroom that that an automated blind that allows a see through view of the bedroom or privacy, with just a touch of a button. Location was great as right below the hotel is a shopping centre where it provide lots of alternative F&B choices. Overall experience was great and my whole family loved it.

Aaron F.
December 08, 2012
Amazing Hotel
large rooms, free wireless, great service
We stayed at the Pan pacific Singapore for 7 days for a holiday and enjoyed every minute of it. We had a panoramic king room which had plenty of space, large bath/shower and free internet. The staff were always friendly and we found ourselves having a aperitif at the atrium bar on most nights as the cocktails were great as was the service. We also tried the buffet breakfast which had a great selection and was decent quality. The hotel also gave us an early morning check in which allowed us to get rested up straight after our flight. We found the hotel location great with all our destinations a short taxi ride away and the taxis being readily available was very convenient. Overall the stay at Pan pacific was a great experience and we will definitely being staying here again next time we travel to Singapore.

Paul S.
United Kingdom
December 07, 2012
Luxury hotel, excellent facilities and location
Recent refurbishment is excellent. Lovely rooms
high class hotel with great facilities. always excellent.

Arno Z.
December 02, 2012
Recently renovated, even more luxerious
Nice restaurants
Pertfectly located close to Marina Bay, shops and Suntec

Kerry B.
United Kingdom
November 26, 2012
Great hotel, great location and great rooms
Restaurant and location
Great rooms in a newly refurb hotel. Staff great couldn't do enough for me. Location near Singapore flyer and gardens by the marina which is a must visit

Hong Kong
November 22, 2012
Nice Hotel
Location of the Hotel
The hotel is quite near one of the MRT station, also it is located near several shopping mall where we can easily buy general stuff. Also, it is also quite near the Singapore Flyer where you can go by taxi or even try to walk there.

Jan E.
November 20, 2012
Absolute luxury. Great service
My stay at the Pan Pacific was excellent. I booked a deluxe king room and when I got there they upgraded me to a balcony harbour view room. My room looked out to the harbour, straight across to the Marina Bay Sands Hotel and Art Centre. The night time view was absolutely amazing! The Pan Pacific has been recently renovated and my room was beautiful and luxurious. The amazing centre atrium with the glass lifts is something to been experienced. Would love to go back to the Pan Pacific and experience more of what it has to offer.

rheza S.
November 19, 2012
Great service, very nice, newly renovated
great rooms, great atmosphere
stay there on a business trip, the hotel is newly renovated, the room is nice. good location.

November 06, 2012
Great Hotel
Rooms are functional
Front desk staff for check in and check out are too slow...They have to make it faster fir people to do that...

Michael H.
October 31, 2012
Stunning views and extra helpful staff
Everything was great
Stayed for two nights as beginning to our honeymoon, staff were extremely polite and helpful. Great views of the harbour from our room and great choice of food for breakfast, especially liked the crepes! Lovely to see nice touches everywhere and attention to small details made our stay even nicer. Thanks to everyone there!