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Recent customer comments

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Excellent



based on 2791 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Hui D.
China
February 03, 2016
Good
Great location and value for money. While, we booked two rooms. One of them with the water tap difficult to use

Kishorelal D.
South Africa
January 28, 2016
Excellent Stay.
Central location, beautiful room and excellent facilities.

Heng T.
Singapore
January 21, 2016
Superb Club Lounge!
The club lounge

Cuong N.
Vietnam
January 21, 2016
Highly recommend
view, big room, new interior

Shee L.
Singapore
January 18, 2016
Great staycation with friends
Location , view, comfortable rooms
It was awesome , the room is huge and well equipped. Pool is nice with friendly staff bringing you bottled water. Clean and nice environment from lobby to room. Enjoyed the stay very much.

Li J.
Singapore
January 18, 2016
super patient and excellent customer service
service, location, flexible
we had our friend's hen's night last Saturday and I have to say we are so embarrassed by our constant requests. We called them up at least 10 times requesting for ice bucket, pillows, towels, plates, knvies, phone wires etc etc etc and they were always so patient and efficient. the best hotel ever!

ramdzan Y.
Singapore
January 18, 2016
Awesome location and ammenities
Location, ammenities, service
It was a one night stay with the family, everything was fine. No complains. Service was prompt and efficient. Top notch.

DANILO F.
Philippines
January 17, 2016
Excellent
Location, accessibility and comfort
Outstanding in many senses.

MY B.
Vietnam
January 14, 2016
Good
View, location, service
my stay room style : Harbor Studio 5 star best view 5 star service it is a very smart choice for vacation

Cheng L.
Singapore
January 11, 2016
Pleasant stay
Location, bubble lift, nice buffet dinner
The facade, interior and facilities met the expectations of a 5 stars hotel. We were delighted to find a mini sauna in the changing room next to the pool. The staff were courteous and kind, special mention to Steve for helping me with the door on my way out when he was just walking past. The buffet dinner at The Edge was awesome. Tell the restaurant that you are an in-house guest to get 20% off the bill. We booked for a night stay explicitly for a birthday celebration. We had to prompt the staff at the reception before she offered a complimentary birthday cake. The cake was to be delivered to the room an hour later but we waited for close to 2.5hrs before we gave a call to the reception. Apparently there were some glitches at the kitchen, but it would have been better if someone were to call to inform the guests instead of letting the guests wait indefinitely.