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Excellent 8.7
Based on 2777 reviews

Recent customer comments

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based on 2777 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

9.3 Masturina A.
May 15, 2012
Excellent service staffs from a Renowned Hotel
Great panoramic view of the Marina Bay district, friendly service staffs of different nationalities
pan pac singapore which is located in city hall gives an excellent view of the marina bay district. it is the perfect choice of hotel if you wish to be situated a small distance away from the bustling and crowded shopping district, orchard road. it is a walking distance to landmarks such as the explanade and marina bay sands. worth ever penny you spent!

10 Tom W.
May 12, 2012
Fantastic hotel
Above huge shopping mall & very close to the subway system
The stay from beginning to end was fabulous. The staff couldn't do enough for us. The room had everything you could want, & many extras. The bed was sooooo comfy. I would definitely return to this one.

10 Stephanus H.
South Africa
May 06, 2012
Well located, value for money.
Now this was a real treat. The hotel was well located. In fact the entrance was from a shopping mall which was terribly convenient. The room was huge with a huge bathroom as well. The one wall of the room was just glass from ceiling to floor. It was wonderful lying in bed at night with the lights off and seeing all the lights on in and around Singapore. Good breakfast as well with a good variety of foods. When in Singapore again, we will definitely be back. Well well worth it!

8.3 Liying S.
May 05, 2012
great location with great view.
the rooms are really clean and very well done up.
was satisfied with almost everything except for the room service department. had a cake kept in their freezer as a surprise then it was all spoilt when they sent the cake up in the box itself when they promised to have all layed up on a table and presented.

8 Steven T.
May 05, 2012
Wonderful hotel
Hotel is peaceful and great room
The room is great.... best if the hotel form bath lotion cause it has bath tub in the toilet which is nice to relax in it. I went to get ourself the form bath lotion at near by shopping mall. Overall the stay is wonderful

5 Yin-Chien C.
United States
May 01, 2012
Lower Level rooms are smaller
next to Metro
Found black finger prints over the pillow. Someone touched and did not pull out the dirty pillow case. Had the room changed to a higher level.

10 Chee N.
April 28, 2012
Great hotel with excellent service
In the city with view of the Sg flyer
Staff were egear to please. Check in was a breeze and without any delay. Celebrated my birthday there and the hotel did provided a cake free of charge. Pool came with a steam room too.

8.3 abdullah P.
April 27, 2012
The staff are all very friendly and nice location
Nice location
short stay but both my wife and me were having good time.

8 natalie S.
April 26, 2012
nice service
hotel is being renovated and did receive a free upgrade.

9.7 Jung K.
South Korea
April 23, 2012
Great location and nice rooms with balcony
Everything was perfect!!
The service, rooms, and atmosphere was perfect. The location of of the hotel is at nearby central of the city. The mall 3 different malls were in 2min walk. Variety of choice for restuarants are nearby.