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Recent customer comments

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Excellent



based on 2789 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.6
  • Location 9.0
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

David M.
United Kingdom
July 18, 2012
Luxurious
Spotless, swimming pool & great location
Booked as a special treat we were not disappointed with this hotel. The rooms were lush with everything we needed including a fantastic view. The staff were great and always smiling. Would definitely recommend this hotel.

Qian L.
China
July 15, 2012
lovely hotel and service with a smile
good services
The hotel is fantastic with good location near to Marina Bay Sands casiono and shopping centers orchard. The room is very spaciou and the service is very good and friendly.

Huey F.
Malaysia
June 28, 2012
Good environment
excellent service hotel
This is one hotel in Singapore that I love to go back to every time. This was probably my 7th or 8th stay at this hotel as I travel to Singapore quite often. The staff at the hotel is excellent and so is their service:) For shopping you do not have t go too far...just come down to level 2 and you are in marina square...and once there you have access to variety's of restaurants as well...and walk down two more floors on the other side and you are in the marina bay..and you have the night life in their too. It's just lovely...And the view you have both the panaromic view of the city or the view of the bay as well. I simply love this hotel and will go back to it any time:)

Lee T.
Malaysia
June 28, 2012
Most balanced hotel in Spore
Location
Have been staying here for many years, and like the convenient location and great restaurants. Hotel has always been updated in terms of re-furbishment, and understand that they are planning a new renovation on the 2nd floor.

paul S.
United Kingdom
June 27, 2012
very nice hotel in singapore
location
Very nice hotel. Very clean and tidy. Room was good but bathhad banging noise from pipes so we was upgraded to a beautifull suite could not complain The hotel lobby was very large and bright with many places to sit and restaurants to dine in. Good hotel for big event. Did not go hungry with plenty of choices for every pallet. Location was great for shopping malls and waterfront activities but subway was a walk in the hot weather.

Amit G.
India
June 25, 2012
Fantastic
Singapore is a small and travel is not a big deal but this place is well located from all touristy places
The place is true luxury, great place to be if you want to spend USD per night, although there are a may places that you will find that are nice and cozy at 1/4 the cost. But then luxury comes at a cost.

Azlinda K.
Singapore
June 08, 2012
Lovely hotel, beautiful view
Panoramic View
we checked in here for our staycation with our 2 boys. we wanted a hotel with a view. we got a room on the 10th floor at first but we requested for a higher floor instead. the friendly hotel staff attended to our request with a smile and gave us a room on 17th floor. we were able to see the light shows very clearly from our room and it was beautiful. we will definitely return to this hotel again.

chen H.
Singapore
June 04, 2012
Value for money
everything
the moment i step into the hotel, it was clean and spacious. very comfortable feeling.

Robert F.
United Kingdom
June 01, 2012
Good location but small rooms
Location and helpful staff
I was offered this hotel as an alternative to the Pan Pacific Singapore at almost the last minute.I accepted because of the time involved and was not informed that there were workers in the Hotel 7 days a week from 8 am until 6 pm. Had i been aware of this i would certainly tried to find somewhere different.As well the rooms are very small for a supposing 5 star Hotel. We signed for the Breakfast deal, which was very good, except for the Indian family who liked to handle all the food. We made sure we had fresh or beat them to the buffet.

colin G.
Singapore
May 26, 2012
One of the best hotel
Good location, fantastic view, excellent service
Simply love the room. Floor to ceiling window, comfortable bed & clean toilet. Shopping mall is just across the road, restaurants, bars, nightclubs all within walking distance. Overall very nice experience, will come again. But unfortunately they are close for major renovation!