| a good choice |
Guest Rating: 9 |
thierry D.
|
France
Business Traveler
Date of Stay: 24 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
|
Excellent for business .Well located.Good service.Nice desk and connexions.Bed and bedding very comfortable.Nice pool with careful attendants.
It is a BIG hotel , meaning a little "anonymous".Same with food : nice but bland .Mediocre Italian Restaurant.Extremely good chinese one.
Overall excellent service.Nothing to complain.The staff is very nice and efficient.Rooms are clean and comfortable.Laundry is well done and quick.Room Service OK.I am a repeat customer and think it is a good choice : well located for business and plenty of shopping or eating opportunities all-around.Some rooms facing work-in-progress might be a little noisy.
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| excellent hotel in a good location |
Guest Rating: 9.7 |
talal M.
|
United States
Couple
Date of Stay: 21 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
excellent location,nice rooms, nice view, very professional staff.
For a one one night weekend trip i think this hotel was really and excellent choice for me:
A-excellent location,nice rooms, nice view, very professional staff.
****
B-Close to some main attraction as Singapore wheel and Singapore mother million .
****
C-From Second floor you can easily access to two malls:
1- Marina shopping mall and
2- Suntec conference hall and shopping center (where the Duck-tour ticket & departure point "must" ).
****
D-The most thing i liked that i used AGODA point to get 100 USD discount :) so i got the room for one night in very good price.
Sightseeing/Attractions Tip : Duck tour is a must . walk to Suntec hall and in the ground floor pass the food court and in the left you will find the tickting and depature point for the tour .
don't miss it :)
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| Really 5 Star Hotel |
Guest Rating: 10 |
hamed A.
|
Oman
Couple
Date of Stay: 16 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
The location, The rooms, the Shower is awesome, the stuff and the facilities.
This hotel is a real 5 Star hotel, it's way better than Crown Plaza and the Sheraton. I recommend you all to use this hotel if you considered going to Singapore.
Sightseeing/Attractions Tip : Go to the FlyWheel it's a great experience.
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| Pan Pacific Singapore |
Guest Rating: 9 |
yih S.
|
Malaysia
Solo Traveler
Date of Stay: 15 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
|
Spacious lobby and atrium. Nice indoor bubble lifts that provided a sense of levitating from one floor to another in quick succession when looking upwards. Room is immaculate with excellent night view of the city.
Restaurants' food could be either too expensive or bad judging from their absence of customers.
This hotel has an airy atrium with a nice lounge bar located at the foot of 4 indoor bubble elevators that go all the way up to 30 plus floors. Amazing sight from the bottom up or vice-versa. The room is immaculate and the night view of the city is breath-taking from the room. The staff is very polite and attends to all your needs. The restaurants are not so good i supposed judging from the emptiness of all the restaurants.
Shopping Tip : Go through via the second floor sky bridge across the main road to Marina Shopping centre. Worth a visit.
|
igor Y.
|
Australia
Couple
Date of Stay: 15 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Acknowledging our previous stay by giving us and upgrade to Panoramic level 30
The PAN Pacific Marina Deli Shop on the ground floor could have a bell or buzzer installed on the door. Staff can become aware that a customer is in their shop waiting for service.No one was there to serve us on two occasions
We received an upgrade when we arrived. The room was spacious and clean and had excellent Blackout Blinds for sound sleeping. The air con was great. the American buffet breakfast was substantial with lots of choices available. The service poolside was excellent right from us appearing. Clean towels, cold bottles of drinking water arrived at once.
Restaurant Tip : Eat at Santec City's Food market on ground floor.
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| Pan Pacific Hotel Singapore |
Guest Rating: 9 |
roshni F.
|
Couple
Date of Stay: 14 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Lychee Martini's - the best in Singapore, Hien Tien Lao restaurant on the 37th floor - fantastic view, fantastic food!!
The balcony cuts out part of the view from the room - glass balconies would have been better.
The rooms were comfortable with a lovely view over the Marina, staff very friendly and helpful and great location for shopping.
Shopping Tip : Suntec City and Marina Square have all the shops and more than yu will find on Orchard Road
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| Pan Pacific Singapore |
Guest Rating: 10 |
ruben M.
|
Argentina
Business Traveler
Date of Stay: 11 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Great hotel.
Big LCD with various cables to connect iPod, Laptop...
long wait for elevators.
LCD does not tilt sideways.
Pan Pacific Singapore is conveniently located near the Suntec City mall and convention center.
Rooms are spacious, and the bath amenities are great.
The large LCS has a panel that connects to your Laptop, iPod or any other audio video device you have.
The Indian restaurant is also very good.
Restaurant Tip : Indian restaurant a the hotel is great.
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| Pan Pacific Hotel, Singapore |
Guest Rating: 8 |
jaruwan S.
|
Thailand
Business Traveler
Date of Stay: 10 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
location is convenience to access to Suntec conference hall and shopping center nearby. The room layout was well fuction which made my stay comfortable especially the bed set.
check in counter is hiden behind the big pole which is not visible.
I found the hotel is up to standard from its location, room arrangement and services. However, the staff at the desk on my arrival was professional focus without interactive conversation with guests and i suppose it is something they should improve the attitude of their staffs to be more lively and helpful. to be fair, the staff on my departure was very helpful and cheerful and she is Indian. My room amenities was not provided in a complete set which is minor note for the hotel, i dont take this serioud. The big advantage of this hotel to me is the location as i came here for the conference. The rate is reasonable but it should include breakfast not to leave as option. For the breakfast, the variety of food is little and i dont find it delicious just functional. If i have a chance to come back for business trip, this hotel is one of my choice.
|
| Pan Pac Singapore |
Guest Rating: 9.3 |
ron S.
|
Australia
Business Traveler
Date of Stay: 07 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Location, Balcony Room, Service
Personal detail records not up to date. Breakfast expensive.
The Pan Pacific Singapore (Suntec City) in centrally located in the Suntec business area. Close to shops, many restaurants, and not too far from the Orchard Road shops either. Great staff, and the check in procedure is getting better. There's a great bar on the ground floor. Breakfast is expensive at SG$45 per person - they need to look at other options for guests. You can get great deal through Agoda, but check the hotel web site first before booking, and ask the Agoda agent for similar deals.
Shopping Tip : Suntec City mall has lots of shops, but great chocolate in the Millennia Walk arcade next to teh hotel.
|
| Luxurious place! |
Guest Rating: 9.7 |
jianjin G.
|
United States
Solo Traveler
Date of Stay: 07 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Great staff. All very friendly. Everyone was polite and helpful. Place was definitely luxurious.
Stay delay in check-in because the lobby wasn't easy to find from the mall.
Very pleasant experience! Towels were changed out 3 times a day while I was there. Soap, bath salt and were also frequently given. The view from the room is definitely awesome. I especially liked the cables the room provided to connect my laptop to the tv. Having internet and access to a swimming is also something I enjoyed. I would be more than happy to stay there again! I can't comment on the food or drinks because I didn't try any.
|
| nice stay |
Guest Rating: 7.3 |
agachai S.
|
Thailand
Business Traveler
Date of Stay: 04 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
- nice staff
- well prepared room
- nice auto-curtain and good view
- regular clean-up and room preparation
- a bit far from MRT station
- cannot give me a king bed
Nice stay at the Pan Pacific. The hotel has all good ingredient of 5-star hotel. Lobby is nice and generally staffs are friendly. The room is acceptable but a bit old. Bathroom is large and have got both bathtub and shower room. It seems like the room I stayed used to be a twin room, so there is only a thin-wall between my room and the next one. So I can hear the noise from the room next door from time to time.
|
sebastien M.
|
Canada
Couple
Date of Stay: 01 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Great location, good service, great staff
We stayed for 4 days, and they were really nice to us. When they knew we were newlyweds they send us a basket of fruits and a cake. Great concierge service.
|
| Nice value for money |
Guest Rating: 8.7 |
david K.
|
South Korea
Couple
Date of Stay: 31 May 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Location, Amenities, clean rooms
Room service response time
I used to stay at Pan Pacific in the late 90's and since its renovation, this is my second staty. Rooms are clean and comfortable with adequate comfort features. Overall hotel service is above average and I am satisfied. One draw back is the internet service being too expensive.
|
| review for pan pacific hotel-singapore |
Guest Rating: 10 |
jennat T.
|
Singapore
Couple
Date of Stay: 22 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
The rooms are very spacious and good views.
I like the bed and pillows, very comfortable, i had a very good rest while staying there. The staffs there are friendly and service required were fulfilled promptly. There are a wide selection of choice of food that i can choose from and it was really very nicely done up. i enjoyed it. The housekeeping services is also very prompt when i asked them to clean up the place. All in all, the stay was very enjoyable.
|
| Better than expected. I am going back! |
Guest Rating: 10 |
noreen W.
|
United Kingdom
Couple
Date of Stay: 12 May 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
The hotel offered excellent value for money, we had an upgrade at no extra cost. We also arrived at about 9.0 a.m. and our room was ready for us. What a bonus! check-in & check-out so easy.
I suppose, if I really have to find a fault, it would be the lack of free internet access, but the cost was very reasonable.
First I would like to tell you that we were on the 26th floor and the lifts went up the outside of the building, ( might be lifts inside as well) what a view!
Check in was easy and we were delighted with our room. We had a balcony and a view, which at night would be appreciated by any age group.
Large bed, desk area, if required and all the usual goodies, tea making facilities, mini bar. The ensuite was more than we had hoped for, bath, a shower that was pretty powerful and all the towels were decent sizes, more than needed.
Eating at the hotel was excellent, staff there when you needed them without being in your face. Plus a variety of dining options to choose from. Easy access to the shopping areas and the Malls.
This hotel and staff were there to help and make a stay in Singapore a most enjoyable experience.
I am sure anyone who visits this hotel will be as pleased as we were.
All age groups were in this hotel,pool and spa facillities there too. We didn't have time to try them out, maybe next time.
Sightseeing/Attractions Tip : 2 large shopping malls accessed from the hotel.
City tour bus on the doorstep
Singapore flyer within a few minutes walk
Spas in the hotel and adjoining the hotel
Bus stop right outside
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