Customer Reviews
Wonderful Stay at he Pan Pacific Hotel
Guest Rating: 5.0
John N.
United States of America
Business Traveler
Date of Stay: 14 Sep 2008
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Overall the Pan Pacific is a great hotel with top class rooms, facilities and amneties, the hotel staff were outstanding and really did make an effort to fulfill my needs during my very short stay, the location of the hotel is also outstanding as it is where you really want to be and saves on unnecessary commuting time especially during Singapore's rush hour, shopping around the hotel was also excellant which made the stay at the hotel very handy when I was on such a tight schedule. I would highly recommend this to hotel to any business of family travellers.
The hotel is situated very close to food, sight see-ing and shopping attraction and it is also right in the middle of the F1 track which is really a sight by itself.
Really not anything bad about the hotel except that the balcony in the deluxe rooms do not have and tables or seats which is really a waste of views that you get.
A good hotel..
Guest Rating: 4.5
HOJIN S.
South Korea
Couple
Date of Stay: 12 Sep 2008
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Almost all staff are kind, newest system, very clean, and two wash stands. Warm water is not quick, and the view is nto so good. Club sandwich smells a little of pork.
Almost all staff are kind, newest system, very clean, and two wash stands.
Warm water is not quick, and the view is nto so good.
- Restaurant Tip : Oscar Restaurant is open 24 hours at the Conrad Hotel nearby.
Great service, expensive extras
Guest Rating: 4.5
Matthew H.
Australia
Other
Date of Stay: 11 Sep 2008
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We stayed here for six nights and while overall the service was great and the location and cleanliness of the hotel would make me want to stay again there were some downers to it. We would have eaten at the reasonably priced in house eateries (brunch bar, japanese, italian etc.) if the drinks were reasonably priced. Breakfast was only around $10S but then a glass of coke was another $8! Also i would have expected some free internet time to come with each night's stay, 25c/min before tax is a bit rich. Lastly the persistent mini bar guy that visits at 9-10am should come much later we had to put up DND signs the night before to enjoy a half decent sleep in the next morning.
But overall was a very pleasant stay and I may well stay here again next time i am in town.
Clean, great service, great location with decent in house restaurants and direct access to two shopping malls.
Expensive internet, weak air con, expensive drinks at in house restaurants, needs better bathroom privacy
- Shopping Tip : Shopping mall entrance is on the second floor just between the lifts and the tailor, no need to even step outside!
Good Experience
Guest Rating: 4.0
Chooteck Y.
Singapore
Business Traveler
Date of Stay: 11 Sep 2008
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Staff responsiveness to request, cleanliness of the room.
The check system was not able to recognize a returned guest.
Very impressive
Guest Rating: 4.5
Pierre-Antoine F.
France
Couple
Date of Stay: 02 Sep 2008
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We only stayed one night at the Pan Pacific Hotel but it is a good place to stay in Singapore. The lobby is very impressive with the elevators come up and down on many levels. The deluxe room is modern and comfortable and the view is impressive because the room window is wide. The breakfast is amazing.
Hotel achitecture, rooms (deluxe), food variety, and breakfast
Internet access is not free!
- Shopping Tip : Hotel is close to Singapore's biggest mall.
Great Place to Stay
Guest Rating: 4.5
Chris L.
Canada
Solo Traveler
Date of Stay: 01 Sep 2008
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This was a great hotel. It had a very nice lobby, and the lounge had a singer and piano player. The rooms were very well done up, what I'd expect of a five star. Even the glass walled elevators were very nice. The hotel is located right next to a major shopping mall so that was also convenient. I did find the price a tad high for this level in this country though. The service was also quite nice. Didn't eat at the hotel as it was too expensive.
Everything was 5 star.
Lobby, live musicians, rooms, even the glass elevator.
A tad expensive even though everything was nice.
- Shopping Tip : Hotel is right next to a major shopping center.
Pan Pacific
Guest Rating: 4.0
Basuki P.
Indonesia
Couple
Date of Stay: 06 Aug 2008
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It is good to stay there, because the service is excellent, friendly, close to mall, eating places and shopping but definitely not eating in Pan Pacific restaurant.
Service, gym, friendliness.
Charged 24% GST and 10% tax, it is very ridiculous.
- Restaurant Tip : Eat outside the hotel.
Stay in Pan Pacific?
Guest Rating: 4.2
Paul C. K. T.
Hong Kong
Solo Traveler
Date of Stay: 03 Aug 2008
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My first recommendation is if you are non-smoker, don't get a room with balcony that costs you hkd 400 additional with a disappointed experience.
Then, having dinner in the top floor will be a great experience but you need to book a table beforehand. The Chinese restaurant won't reserve any tables for hotel guests.
Last but not least, overall experience is good but still have room for further improvement.
Good location that allow you to enjoy food and shopping elsewhere. Clean room and enough facilities. And i still enjoy the smiling face from the receptionist which gave you a very warm welcome!
I have selected the deluxe balcony which i expect table and chairs there. So that you can enjoy the outdoor view, have a cold drink, etc. However, i had a balcony without any table/chairs/plants and with no decoration which is differently unmatch with the new decoration inside.
Pan Pacific
Guest Rating: 3.0
Cheong S. F.
Singapore
Solo Traveler
Date of Stay: 02 Aug 2008
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Good location with lots of shopping and food around.
Nice rooms.
Breakfast too expensive.
Luxury!
Guest Rating: 4.5
Kathryn E.
Canada
Family with older children
Date of Stay: 01 Aug 2008
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We found the staff at the Pan Pacific very professional and helpful; we were treated very well! The pool is lovely, and again the staff were terrific. Cabs can be difficult to get at night, but the Pan Pacific staff took us to a nearby location by one of their cars so we didn't have to wait for a cab - that's service! I'd recommend the hotel!
luxury hotel - awesome staff - good deal with Agoda
Pricey, but you get what you pay for!
41 Reviews :
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