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Very good 7.7
Based on 2783 reviews

Recent customer comments

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Very good



based on 2783 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.8
  • Staff Performance 7.7
  • Value for Money 7.3
  • Food/Dining 7.1

7.7 mahfuz H.
United States
March 24, 2014
Good comfortable experiene
Close to shopping area, restaurant and public transport
It was a good experience. Close to shopping area. Easy access to all public mode of transport. Mustafa center is an also extra attraction. All kind of ethnic foods are available. Night shopping has added attraction. Park Royal Staff have been very helpful. The atmosphere of the hotel is very much cosmopolitan. Club room is very convenient; food and staff are good. In house restaurants are very good. The bar needs to be improved but it is ok.

8 mahfuz H.
United States
March 22, 2014
It was very good experience. Good location.
This is on good location. Staff is friendly. Shopping center is close.
There is no serious issue. The staff was friendly. Parking is also good. Shopping center is close by and great for different food. Taxi service is also good. Room service should focus more on saving re-using towel, bed sheets and other items to save environment. Club room service is great. It was really enjoyable. Restaurants are great in the hotel and outside of hotels. Mostafa center is also great attraction.

5 Zhong H.
Malaysia
March 21, 2014
Just average
Staff, staff, staff
Was very average. Won't be staying there again as location was not good and hotel room was not that nice. There was a damp patch on the carpet in my room, no idea why. Staff was friendly though and the porter was fantastic.

9.7 Sumeht K.
Thailand
March 19, 2014
Great value for money!
Location, Room conditions, Food
Would be on top of my choices whenever I visit Singapore.

7.3 Kristin D.
Indonesia
March 19, 2014
Clean, contact number but poor service
centrally located, clean and high speed wifi
first time staying here and the location quite good, but the service is poor.

9.7 Ashok K.
India
March 18, 2014
very relaxing
location, wifi, good staff
It was an excellent stay at the hotel with good supportive staff. Conveniently located near MRT station. There are many good Indian food restaurants in the nearby locality. Very close to Mustafa mall which is a shopping paradise

8 Muddassir M.
Sri Lanka
March 17, 2014
Comfortable Stay
Room, Location, Food
The checkin and checkout was very quick, the hotel staff are very friendly. my stay was very comfortable

8.7 Mohamed M.
Sri Lanka
March 17, 2014
Orchid Club Room was Great
CheckIn for orchid guests , Close to many restaurants , 2 mins walk to the MRT

7.7 Kuchibhotla P.
India
March 16, 2014
Nice cool stay
Good rooms,nice location,close to shopping area
Comfortable, nice staff and friendly atmosphere. Quite close to Little India and shopping area

5.3 Jason K.
United States
March 16, 2014
The hotel looks great, but this is deceptive.
The manager was helpful at the end, the pool, close to the MRT
While we stayed, our room was plagued by filth. Our towels every day for the five days we were there had large gobs of black hair. Our bathroom was dirty with odd stains around the toilet (we cleaned them and then changed rooms. Still same problem.) The pool was nice, but the location was quite aways away from the city. We will not be staying here again. Even though it was cheaper than some places, I would prefer a clean hostel to our experience.