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Very good 7.7
Based on 2810 reviews

Recent customer comments

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Very good



based on 2810 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.3
  • Food/Dining 7.1

MOHAMED K.
India
July 15, 2016
Review
The location of hotel is very much convenient. Ferrer Park MRT station just opposite to the hotel. Hotel is surrounded by several restaurants with different dining choices. Mustafa hyper store just behind the hotel in walking distance from where all kind of souvenirs or any items are available. Hotel was very much crowded during our stay in July which may be a common factor in Singapore. Hotel's travel desk is good for nothing. The girl sitting over there doesn't have any hospitality, instead very rude... she may be under impression that the people approaching her is only to take the free consultation with her. I had a quarrel due to her indecent nature, however I bought the tickets for attractions from her worth of 1000 SGD... I had no other choice than buying from her to save my valuable time... It seems the travel desk is not belongs to the..! Otherwise I could complain to the hotel management about her bad attitude.

Beng S.
Singapore
July 14, 2016
Visit with a purpose
It was a blessing in disguise ... I wanted two "Family Room" but ended up with two Club Room, with breakfast and free access to the L19 Club Lounge. This is a plus compared to my previous stay, where I paid more for less perks! Just a point to note that at the Club Lounge the staff were not that tactful (considering the fact that it's meant to be a premium guest lounge). Besides checking the identity they even stop guests from eating finger food at 5:30pm, before the official 6pm start time. I wonder why the need to check the identity as only guests with the Club Room keys can only access by tapping their Room Card Key.

Erik T.
Indonesia
July 14, 2016
OK
OK

AKM U.
Singapore
July 14, 2016
Pleasant Stay
Very Good experience

Widyaningrum S.
Indonesia
July 13, 2016
big room, nice location
It's been our favorite family hotel in Singapore. It's got big rooms and nice location (near Farrer Park MRT, malls, muslim food and mosque), and the rooms are very suitable for family with young children.

navitesh P.
India
July 12, 2016
good hotel in a good location in little india
This is a very good hotel in little india area. The hotel is located back of mustafa. Hotel is overall maintained well and I good. The hotel is over crowded and packed as this hotel is very famous with groups and travel agents.

Mohamed U.
Maldives
July 11, 2016
excellent
good location .friendly staff. will stay again

Surein P.
Malaysia
July 11, 2016
Not bad stay but staff could be more friendly
Check in staff not well versed with the room type and benefits. Have stayed here many times but they seem to prefer booking done directly rather than a 3rd party. Booked w/o breakfast but they offered as it was part of being a orchid club member.

Razick R.
Sri Lanka
July 09, 2016
good to stay
good for shopping

Kendy G.
Indonesia
July 08, 2016
Good hotel
Nice hotel with very good and strategic location.