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2015
Very good 7.5
Based on 9052 reviews

Recent customer comments

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Very good



based on 9056 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

Sau H. from Hong Kong
Solo travelers
Stayed 3 nights in May 2014
very convenient location
convenient location, swimming pool is not busy, clean
Reviewed November 03, 2014

Jenyu L. from Taiwan
Solo travelers
Stayed 2 nights in October 2014
not bad
comfortable
Reviewed November 03, 2014

Mariko T. from Japan
Groups
Stayed 2 nights in June 2014
Bad staff performance and cleaness
Location, Coffee shop on 1st floor
Location was great, just in front of City hall MRT station. Hotel was very old and not clean, in addition, staff assigned us to smoking hotel without any information even though we had requested in advance. It took very long time to check-in. Very disappointed as I invited my mother from my home country.
Reviewed November 03, 2014

Kritsada P. from Thailand
Families with young children
Stayed 2 nights in October 2014
Blanket and bed sheet smell not good
Location, view, transport
Good view, easy transport Bad smell on bed sheet and blanket
Reviewed November 03, 2014

laurent P. from France
Families with older children
Stayed 2 nights in October 2014
room with beautiful view on marina bay sands
view, location
Good location, choose peninsula tower rather than excelsior to ensure to have a beautiful view. We just had breakfast, but it was not very good, not fresh.
Reviewed November 03, 2014

Joanne O. from Australia
Families with older children
Stayed 5 nights in October 2014
Would stay again
location location location
Beds were a bit hard but surprisingly comfortable
Reviewed November 03, 2014

Theresa M. from Thailand
Families with young children
Stayed 3 nights in August 2014
luxurious
location staffs luxurious
enjoyable visit, good location to get around, stores and Malls nearby
Reviewed November 02, 2014

Shiv M. from India
Solo travelers
Stayed 6 nights in October 2014
Very.very bad. Rude staff, bad service and smelly.
The staff was very rude and completely incompetent. The same goes for the front desk with very poor telephone etiquette. IN addition the staff was also fighting among themselves and with other guests too. The dining area had a bad stink to it too with a cheap smell like a street joint. In addition, it took them over an hour to deliver my bags to my room inspiye of making over half a dozen phone calls. Please don't stsy in this hotel it is the worst experience I have had ever in Singapire. I hope the management will do something about it.
Reviewed November 02, 2014

Jeffrey F. from Australia
Couples
Stayed 3 nights in October 2014
good over all
location
good over all
Reviewed November 02, 2014

jillian S. from Australia
Couples
Stayed 3 nights in October 2014
Excellent value for money
Location ,close to mrt,near major attractions
Very good, staff very attentive and helpful
Reviewed November 01, 2014