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Very good 7.5
Based on 8944 reviews

Recent customer comments

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Very good

based on 8944 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

9.3 Garry I.
October 13, 2014
Excellent up-market hotel at bargain prices
price (via Agoda); location; staff service
Very good stay as usual. The rooms are not huge, but if you want a 5-star hotel in downtown Singapore, at exceptional value, this is the place to stay.

October 12, 2014
As good as you can get in Singapore
Location, location, location
My in-laws visited from Italy and our place was not ready. Everything was fine for a revamped old hotel except the pool & room was very small.

6 Kwong H.
Hong Kong
October 12, 2014
not bad
near underground

7.3 Julie B.
October 10, 2014
very well located. a bit expensive
location, access, easy
Very good even short. Staff is very helpful. Only the food I found really not that great but expensive. Water in the room is charged

7 Grant F.
United States
October 10, 2014
Good facility, spotty service
location, value and cleanliness
Short stay, was generally fine. However, two times in a row the staff promised to call a taxi and then simply dropped the ball -- never came back and I ended up going down to the street and hail one myself. Once was a minor irritant. Twice in a row gets to be a problem.

8.3 kavita S.
October 09, 2014
would recommend it
walking distance to city hall mrt station, free wi-fi, good service
overall pleasant stay. good room and good service.

10 Ma. P.
October 09, 2014
Excellent stay
Ideal location, friendly staff special mention to satia-the bell captain, he arranged our tour that made our singapore escapade really memorable
The first night was not good coz we were assigned in a smoking room since there is no available double room during check-in, my husband was coughing the whole time and i am asthmatic. But the nxt day we were shifted so we were very comfortable and happy till the last 4 days of our stay. Satia-bell captain was very helpful and did all the arrangement for our tours in both singapore & malaysia. we are also a hotelier so we understand customer service & satia really made us feel satisfied.

9.3 Leonidas P.
October 09, 2014
location, inexpensive last minute booking, staff was OK

9.3 Mony N.
October 09, 2014
Fine already
Lift good, good , good location

7.7 Derek A.
United Kingdom
October 09, 2014
End of Australian Holiday
Location, friendliness of staff, efficiency and range of breakfast meals. Perhaps a little tired looking but would consider staying again if in Singapore.
The room brochure was tired looking and information about dining in was not encouraging or inviting .. Almost encouraging us to eat out. The step up to the toilet facilities/shower area is dangerous when getting up in the middle of the night!