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2015
Very good 7.5
Based on 8932 reviews

Recent customer comments

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Very good



based on 8932 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Staff Performance 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

7.3 yanindya W.
Indonesia
August 07, 2014
Good located hotel
location

8 Sachiko W.
Philippines
August 07, 2014
Great view
View of MBS, location being beside Funan and City Hall MRT and close to church
Great and relaxing.

5 Hong T.
Singapore
August 05, 2014
inconsiderate night and untidy hotel
location and responsible duty manger.
We checked in the hotel late night with 2 young teens ages girls. We was put into 2 different towers as we requested for non smoking room. It was very inconvenience to our family to run from one tower to another. When we check in the lift foor was tinted with flesh and old blood stains. Toilets in both rooms was not clean when we checked in. On the second day we was given a connecting room in the same tower. However, when we moved in again we found other guest clothing left behind the toilet door. What kind of cleaning staff they employed for such a 'high' class hotel?? In future, I gave to think twice before booking into this hotel. However, the duty manager was very patience to listen to our problems. Told us all this problem can be solved the very night.

7.7 giorgia E.
Italy
August 05, 2014
NICE HOTEL
STAFF COURTESY AND POSITION

8 chuen C.
China
August 05, 2014
the bed is so small
the location is good

10 Goh I.
Singapore
August 04, 2014
Free Upgrade
Given free upgrade to Premier room, check-in was fast.
Hotel is near shopping mall and food can be found easily everywhere.

5.3 Carmen E.
United States
August 04, 2014
Nothing to rave about
Location, that's it.
If not for the location of this hotel, I won't consider this hotel again. The bathroom had insects--and not just one or a dozen but an entire colony of insects in the ceiling, that they were crawling on the towels!!! It was really grossss! Will give credit to to the housekeeping staff however, for taking care of it soon as we called in to report. Other than that, the hotel is nothing special

7 Eric Y.
Hong Kong
August 04, 2014
Good Location
Good Location, Newly refurbished room, Large room size
Quite good overall, except few things. 1st Smelly toilet, it have terrible smell once drain any water from the bathtub or sink or toilet. 2nd Small toilet, it had a very big room, somethings like 300sqfeet. But the toilet is extremely small. One using the sink, the other people almost cannot get into the toilet. Old style bathtub, which odd with new refurbished room. 3rd dirty ceiling painting and dirty aircon exhaust which looks odd. Beside that, it still worth by what we paid.

9 Nadia R.
Singapore
August 04, 2014
worth the money
location, room, service
the front office agent was friendly and gave a free upgrade for my stay. the location of the hotel is good and accessible to the mrt and a walking distance to lots of shopping malls.

9.3 Gabriella F.
Switzerland
August 03, 2014
Top location
location, style, friendly staff
everything was perfect. The location is top, all sights are in walkable distance. Very close to the river front, the Business district and Chinatown.