arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 9016 reviews

Recent customer comments

Filter by traveler type
Very good

based on 9016 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

Leslie J.
United Kingdom
June 13, 2014
Not pleasant
Not recommended if you are looking for luxury

luisa L.
June 13, 2014
am satisfied with hotel accom. singapore is nice
near mrt, many malls around
very accommodating staff.

Kieran S.
June 12, 2014
Big luxurious rooms, central location
Big comfortable rooms, central, good views and roof bar

Seiji O.
June 12, 2014
in the middle of the city, close to the station and good access to hot sightseeing spots
we expected a nice stay at this hotel but that is not entirely what we received here. the check-in time was from 2pm. we happended to arrive there a bit earlier but tried to check-in. the room had not been cleaned up yet so we were asked to wait and come back at 2pm. after having lunch in the nearby area, we went back to the hotel at 2pm but the room was not ready yet. also the lady we talked to at the counter was rude and kept her hands in the pockets all the time. we ended up waiting extra 30-40 minutes to get the keys. the room was big enough for two persons but the toilet and the shower room were not that clean. we found stains in the bathtub and the mirror was foggy. we paid good money to stay there for three nights but the hotel was not up to our expectation. baggage staff on the ground floor were talking loud all the time and not responsive to customers. we did not expect good customer services in the first place but disppointment would be the good word to describe our stay at this hotel. although the cleaning staff was kind and helpful. we asked for room cleaning and she accepted our request with a smile. she made our day.

Tien H.
June 12, 2014
Location is good, staff is professional, room is clean

YuJing H.
June 12, 2014
perfect location but old skool design
location, transportation, clean
2nd time to travel singapore, and got impression on hotel's superb location, closed to city hall's spots and clark quay, china town. If you want to singapore zoo, there is sea express bus to there from hotel directly, on 9:30am per day.

Nei C.
Hong Kong
June 12, 2014
great location, nice room but expensive
great location, nice room and fast internet
centrally located with easy access to anywhere. good room and fast internet!

Wistin W.
June 12, 2014
Nice location, nice hotel
Location, staff, convenience
Hotel located on city centre and convenience location, easy to access to public transport, taxi, shopping venue and local restaurants. Hotel staff are friendly and provide an fast service, fast check in and check out. In room mattress and sofa need an improve to better quality as look like an old furniture. Hotel provide complimentary wifi internet but the spend was seemed slow and inconvenience to login and re-login.

Minh B.
June 11, 2014
Good (entertainment, shopping, sightseeing)
centrally located, close to shopping areas, easy access to public transport

Danilo C.
June 11, 2014
Very nice hotel, centraly located
Location, Transportation, Friendly Staff
Great, nice hotel, centrally located, easy acces to public transportation