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2015
Very good 7.5
Based on 8942 reviews

Recent customer comments

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Very good



based on 8942 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Staff Performance 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

waiching T.
Hong Kong
March 26, 2014
Good location hotel
Clean, Convenience & Reasonable price
Small food court here and walk within 5 minutes to MRT, whatever you go any main point, just around 10-15 mins.

Kevin M.
United Kingdom
March 26, 2014
Great location an friendly staff
Location, cleanliness, food
Been there twice was not disappointed would go there again!

Saif F.
Pakistan
March 26, 2014
Elegant
Room decor, cleanliness, amenities
Overall, I loved staying here. The room was beautiful, and the amenities exceptional. They also gave me a free room upgrade, which was great. One caveat: The staff at the ground level, where we had stored out luggage, were not helpful, and didn't even make an attempt to help us with our luggage. That was a minor quibble though, and it didn't ruin an otherwise fantastic experience!

CHRIS H.
New Zealand
March 26, 2014
Fine -adequate.
Laumdry service was good, but expensive. Location good - close to Raffles Hotel, Clarke Quay etc
Fine -adequate. The hotel is quite tired. One of our rooms was a bit "musty". Good location though, and did the job.

Helen B.
United Kingdom
March 25, 2014
Extremely poor
Just the location
Decor was tired rooms and lobby smelled reception staff surly and unhelpful they also charged money to my credit card and said it wouldn't be returned for at least a week! I've stayed in hundreds of hotels for business and pleasure and that was a first. They would not give me a receipt and were rude when I insisted. Overall not a very pleasant experience so glad we only booked 2 nights.

JAMILYN C.
Philippines
March 25, 2014
Good location
Location, spacious rooms, friendly staffs
The hotel is just walking distance to esplanade, clarke quay and boat quay. Nearest mrt is the city hall station. It took us a while to check in, however the receptionist made a way to give us a connecting room which i requested. Rooms are clean . It smells like we are on a smoking floor yet we didnt mind since inside the room it isn't . Make sure to go up the sky lounge for a good view of marina bay.

Aissa L.
Philippines
March 25, 2014
Nice staff and clean hotel.
Staff, pool, cleanliness.
Great and relaxing. Staff was friendly and assisted us right away. Hotel ambiance and location was great.

YOSHIMI I.
India
March 25, 2014
nice location
nice location, resonable price and clean

paul T.
Australia
March 25, 2014
We enjoyed our stay.
Clean, close to shopping and transport.
We loved our stay at the Peninsula Excelsior Hotel, and we would definitely recommend it to our family and friends when they next visit Singapore.

Mark D.
United Kingdom
March 25, 2014
Great location, clean tidy rooms
Good Location, well price and friendly staff