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2015
Very good 7.5
Based on 9012 reviews

Recent customer comments

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Very good



based on 9012 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

Patti G.
Australia
April 13, 2014
Should have stayed longer
Location, staff, inclusions
We loved that we could walk to many of the places we wanted to see or walk to the MRT and other forms of public transport. The staff in the Premier club were extremely attentive and accommodating and Ivy went out of her way to make sure we were comfortable and gave us directions for the the places we wanted to go. We had a fantastic time in Singapore and sadly had nowhere near enough time there. We had breakfast each morning and drinks and food each night all included. We also were given the use of a smart phone for the duration of our stay also included. The views from our room were fantastic. I would go back there with no hesitation.

sri K.
Indonesia
April 13, 2014
The hotel is a bit old
location
Not enjoy since the room is smelly and not clean

Alberto I.
Spain
April 13, 2014
Very efficient, good value for money
Located in the city center, clean and fairly new

Marion M.
Canada
April 11, 2014
No one can make a decision
Good location near major sights and venues. Easy access to transit. Good value.
Checking in took over an hour because we wanted rooms on the same floor. Breakfast payment adjustment was another major negotiation. Converting travelers cheques at their money exchange was brutal and when we wanted was to break some large bills it couldn't be done by the person there at the time. By check out we dreaded any encounter with staff on the front desk as no one person appeared to have authority to make a decision.

Yeo L.
Malaysia
April 11, 2014
Very good and polite staff.
Staff helpfulness, fast check out and nice swimming pool
Good n will come again. Except lobby bar close too early.

Philip P.
Australia
April 10, 2014
An excellent hotel in a good party of the city
Well located; clean rooms; helpful staf
Very pleasant

Somruethai T.
Thailand
April 09, 2014
City Hotel
Near MTR, easy going, city hotel
It's small room, but near MTR, easy going, and in the city hotel. If you're not mind it's small, stay at here is easy going

Yin K.
Netherlands
April 09, 2014
Cozy hotel
Location
The room are not well ventilated...need to change the room as they are to much dust in it.

Andy I.
Singapore
April 09, 2014
small cozy and centrally located
centrally located and lotsa of good food around
stay is pleasant rooms a bit small for its price, centrally located, very convenient.

Kelly R.
Australia
April 09, 2014
Decent hotel for the price. Fantastic Location.
Location, friendliness of staff, view
We had a lovely stay. The hotel is in a fantastic location. 2 minute walk from the raffles. 2 MRT stations within 5 minute walk. We asked for a room with a view when we arrived and they upgraded us free of charge. The room was cleaned everyday, but it was not to a great standard (not dusted for the 7 days we were there). Staff were always very nice - we asked for ice, iron and ironing board, extra glasses, etc to be brought up to the room and the staff were always very accommodating. The décor was a bit tired (quite dated) but the room was nice and big, with huge windows, writing desk and tv. Not bad for the price in Singapore.