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Very good 7.5
Based on 9014 reviews

Recent customer comments

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Very good

based on 9014 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.2
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.6

Wynn C.
December 15, 2013
Bed, toilet, smoking room

Wynn C.
December 15, 2013
The couch near the window, smoking room and centrally located.

Michael C.
United States
December 14, 2013
average at best
decent in price??
Typical hotel stay, nothing special about it. We had to wait for our rooms & it wasn't ready until 4pm. Location was great, it was next door to train station and one of their 1000 malls.

Linda D.
December 13, 2013
Clean and Compact Room
location, Clean, Compact room
I'm staying for 1 nite, for some biz trip. Hotel near by MBS

Alan D.
December 13, 2013
A pleasant and comfortable time.
location, transport availability, friendiness
The hotel provided well for all my needs during the stay.

Fraser A.
United Kingdom
December 13, 2013
Disappointing. Tired looking. Lux hotel in decline
Big bedroom. Matress and pillows were comfortable. 150 metre walk to MRT
Frustrating. My initial impressions were very good. But then I had the check in process and frustration grew and grew. The front desk really struggled to understand English. The bell staff were rude and unhelpful. Whilst the bedroom was very big with great aspects on both sides, the bathroom was far too small - there plenty of room to easily expand the bathroom size. The carpet was worn and stained. The bath had blackened mold around the shower area. The tv picture was terrible. Later, other staff admitted it's always like that. No welcome pack describing how everything works, charges for the phone and channels for tv..etc. One other thing, the elevators are a real pain. It's not clear which ones take you only to the lobby and which ones go up further to the rooms. And if you get in because the arrow indicated down, doesn't mean it'll go down just because you hit the down button. Very frustrating. Overall, it's poorly managed and poorly designed. It needs thoughtful investment.

Norhayati J.
December 12, 2013
Comfortable stay
Strategically located in the city. Near shopping malls. Clean rooms

Ding C.
Hong Kong
December 11, 2013
Comfortable, clean
comfortable, clean, central

Fredy B.
December 11, 2013
good hotel, but overpriced
location, easy access, near to sightseeing,
ok, but shower might be cleaner, hotel not up to standard of peninsula, surprised, that a small bottle of water one can buy for 20 cents will cost in the hotel 6 dollars.

Chee A.
December 11, 2013
Great hotel with great shopping nearby
Location is near major shopping malls, pool was clean and the room is well-kept
GREAT! I would come back for return stay in the near future!