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2015
Very good 7.5
Based on 9000 reviews

Recent customer comments

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Very good



based on 9000 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.7
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 7.3
  • Food/Dining 6.6

SAN L.
Myanmar
June 19, 2015
GOOD
LOCATION/VALUE/ACCESS
COMFORTABLE

David L.
Australia
June 19, 2015
Great location, service a bit poor
Location
The hotel was in a great location, close to the train station and in walking distance to the harbour and also Clarke Quay. It was clean and the staff friendly but not particularly helpful! The only trouble we had was we were given a twin room (after specifically requesting a double) and when this was brought to the attention of the reception staff they said they would have someone come to fix this. They came and just pushed the two beds towards each other - no zipping them together, no new bedding, no help at all really. However, once we complained again they said they would "upgrade" us the next day as they had no spare rooms that night. They said to leave our packed luggage and they would move it when the new room became available. This didn't happen. A bit of a mess of running around later we had to get access to the old room and move our bags ourselves and let the cleaning staff know we were transferring rooms (they hadn't been told). THe new room was a better view but much smaller so not sure what sort of upgrade it was but by they we were just happy to have a room to sleep in. Then of course when we checked out all of the moves and changes hadn't been recorded properly so that was another hassle... communication issues within the staff.

Nicholas R.
United Kingdom
June 17, 2015
impressive
location...comfort....service
Although not an imposing entrance the inside once you have reached reception ..is good ..good comfortable rooms with friendly service ...excellent place to stay

jang J.
Indonesia
June 17, 2015
good
good
good

XIN L.
Singapore
June 14, 2015
Location
Location, Price, Acessibility
Comfortable, great location, affordable. Safe & many shopping areas within walking or train service route.

Mokhlesur T.
Bangladesh
June 13, 2015
Good comfort at a good location
location, staff and cleanliness
It was very comfortable. It is a bit overrated

Teng C.
Macau
June 13, 2015
excellent location with fair price
location price staff
just 5 min walk to MRT, CLARK quake. staffs are friendly. FREE wifi speed reasonable.

Anh V.
Vietnam
June 12, 2015
Great location & many food courts around
Good location, food court, walk-in distance to shopping malls
It was a pleasure stay. Even though the room looks old-fashioned, it's well equipped. The bed is comfortable. AC works well in the room. The water shower in the bathroom was a bit weak. The service was fast. It has great location. So easy to walk to Clark Quay for food & night life. MRT & all shopping malls are close. It's also easy to take bus around.

Anh V.
Vietnam
June 12, 2015
Great location
location, food courts around, nice swimming pool
It was a pleasure stay. Even though the room looks old-fashioned, it's well equipped. The bed is comfortable. AC works well in the room. The water shower in the bathroom was a bit weak. The service was fast. It has great location. So easy to walk to Clark Quay for food & night life. MRT & all shopping malls are close. It's also easy to take bus around.

Thomas Y.
Singapore
June 11, 2015
Good location
location, room, wifi
good experience