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Very good 7.7
Based on 8428 reviews

Recent customer comments

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Very good



based on 8428 reviews
  • Cleanliness 7.8
  • Facilities 7.3
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.3
  • Food/Dining 6.9
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VALENCIA K. from Singapore
Families with young children
Stayed 2 nights in December 2015
The package deal is ideal for family vacation.
The family room is comfortable for a small family
The bath room is spacious and the bath tub is big enough for 2 kids to play inside too. However there is no bath robe for adults and kids
Reviewed December 16, 2015

Tracy N. from Singapore
Families with young children
Stayed 2 nights in December 2015
Decent and clean 4.5*
Clean room, fast room service
We had the multi-attractions w stay deal. It was value for $ considering one of RWS hotels. Downside is the package does not come with daily bf, but it did not bother us v much as there are many eateries ard. A pleasant and comfortable stay.
Reviewed December 15, 2015

Sherryn C. from Singapore
Families with young children
Stayed 2 nights in December 2015
Comfortable Staycation
Convenient Location, Helpful Staff, Reasonable Pricing
Had a comfortable staycation with 3 young children, convenient location, short walk to USS, Sea Aquarium, Adventure Cove and monorail which leads to Vivocity with lots of food choices. Friendly and helpful staff, allwing me early check-in and late check-out. Room cleanliness and equipment like TV and fridge definitely have room for improvement though, but am still generally happy with my 3D2N stay.
Reviewed December 15, 2015

Zeng W. from Singapore
Couples
Stayed one night in December 2015
only family suite have bathtub
Staff are full of passion and patient, surrounding of the hotel is good!
The only thing make me feel disappointed is the Dexule room don't have bathtub. Moreover, the pillow case and sheet smells weird, but the hotel staff help us to change a new set.
Reviewed December 13, 2015

Nicole T. from Singapore
Families with older children
Stayed 2 nights in March 2015
Strictly for Families Only
(1) proximity to Resort World attractions (2) easy food availability (3) kids-friendly
No major issue. Room & furniture look a little worn but understandable because hotel is very kids-friendly so must have taken a lot of knocks.
Reviewed December 12, 2015

Melvin C. from Singapore
Families with young children
Stayed 2 nights in December 2015
Holiday with family
Free tickets n friendly staffs best location to universal studio
Staffs are helpful but hotel is not clean at the bed frame
Reviewed December 12, 2015

Chua T. from Singapore
Families with young children
Stayed 2 nights in December 2015
feedback
good location, fast check in
room initially smelt of cigarette smoke, but the chambermaid was prompt enough to bring in the ionizer upon request
Reviewed December 12, 2015

Jin Q. from Singapore
Families with young children
Stayed 2 nights in December 2015
festive hotel rating
cleaness, food, staff
Great
Reviewed December 12, 2015

Dawn K. from Singapore
Families with young children
Stayed 2 nights in December 2015
Great for young families.
Family king sized room. Great with family of 3 children aged 4 to 10. Enough space for all.
Reviewed December 12, 2015

Rahmah K. from Singapore
Couples
Stayed one night in November 2015
Room is spacious and clean. Housekeeper was prompt
Spacious, cleanliness and amenities.
I enjoyed my staycation. Will come again.
Reviewed December 11, 2015