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Very good 7.7
Based on 8401 reviews

Recent customer comments

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Very good

based on 8401 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.3
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 6.9

September 14, 2015
Great Place
Casino Universal Fun
cool place you need to visit here guys

Lee C.
September 13, 2015
A tad expensive
Helpful staff, Good Location as it is near to F&B places,.
We spent short hours in the room as we were mostly out exploring the island. Room is spacious and comfortable but the Hotel Mgt needs to look into the cleanliness issues. Room had dried sticky stains on the floor in front of the bar fridge. The white bath towels had a foul smell like stale sweat. Thumbs up to the pool towel staff for their good service.

Kachen W.
September 13, 2015
Family friendly
Location, family friendly room, location
Had a great time with my 2 children, great location

Jacqueline L.
September 13, 2015
One night stay
Proximity to USS, room could accommodate my family of 5, quick check-out

Chan C.
September 12, 2015
Ok , but no free wifi.
Nice Room, Good Services.

September 11, 2015
Satisfied Stay.
Location. Comfortable. Clean.
Very satisfying stay. My wife and children really had a good stay.

Thomas S.
September 11, 2015
Call for housekeeping stuff but not very effective
Great for family outing.

Tan T.
September 11, 2015
Wet floor in hotel room
Location, pool
Overall stay was disappointing. Booked a family King room. The floor in room and toile was wet throughout the night. I guess it was caused by aircon pipes condensation under the tiles.

Marie G.
United Kingdom
September 11, 2015
Great place for families
family friendly, location, room size
Was a great place to stay and you can use the hard rock hotel facilities next door too which I did fir the pool and breakfast one day, you feel completely safe walking around the resort any time of day or night

Haji M.
Brunei Darussalam
September 10, 2015
Room just nice.. They give as at lvl.8
1.swimning pool. 2.near food court. 3. Near attraction place
Stay room at lvl.8.. room not big, no free wifi. Just fine