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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore, Singapore 098269

Very good 7.8
Based on 7327 reviews

Recent customer comments

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Very good



based on 7327 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.2
  • Food/Dining 7.1

angie L.
Singapore
March 11, 2015
Good
pool, toilet, room
fabulous!

Alifa I.
Singapore
March 11, 2015
Poor service staff but gorgeous room
Hip Decor, fun vibes, location
We had to walk 10 minutes from lift lobby to our room which was located at the end of the corridor just because we paid limited offer price and the lift lobby near our room was closed for maintenance. This was not told to us by the reception staff who received us. We had problem with staff at bar in lobby. They were snooty and prohibited us, the hotel guests, from using the sofa by the pool to have birthday cake cutting. They threw away our snacks and a bunch balloons. Unfriendly, unwelcoming and poor service staff. We love the gorgeous room but no halal food for room service.

Joanne H.
Singapore
March 10, 2015
Stay was pleasant
Location, view, comfort
It is a very nice hotel and staff were friendly. Non-smoking rooms were full so I was given a room on the smoking floor. I guess nobody was smoking or their ventilation is really good, there isn't any smoke smell. However, there is a funny smell in the corridors. Toilet cleanliness can be improved too as there are quite some flies in the shower area and toiletbowl area.

ABDUL K.
Singapore
March 10, 2015
best hotel I've been
the room, the decor, the location
I had a comfortable stay..

SURIA M.
Singapore
March 09, 2015
DISAPPOINTING
ROOM, POOL AND LOCATION
CHECK IN WAS 2PM BUT ENDED UP CHECKING IN AT 5.30PM DUE TO ROOMS NOT BEING AVAILABLE. NEXT DAY EXTENTION WAS ONLY TILL 2PM. VERY BAD SERVICE

noviza I.
Indonesia
March 09, 2015
nice hotel, perfect location. ..
Location, swimming pool, and the foods
Our stay was a wonderful staycation. The hotel has a very good location. Attractions and amusement park within walking distance. Beaches can be reached by free of charge monorail and tram. Swimming pool is really cool. Kids love it!. However we have a very short stay just for weekend escape so can't give more details for other services. ...

Candy O.
Malaysia
March 09, 2015
Good.
Service, Environment, Cleanliness
Overall is good. Just that the balcony door cannot be locked.

Seha Y.
Singapore
March 09, 2015
Too many restrictions compared to other RWS hotel
Bed, pool
It was okay. The toilet is the open concept kind where the shower and toilet bowl is separated. The glass door of the toilet makes noises. Overall pk experience.

Hon M.
Singapore
March 09, 2015
Nice Experience
Nice Experience

Wee A.
Singapore
March 09, 2015
Great Hard Rock Experience
Decor, Comfort Level and Great Theme
As per the name suggest, it has been a hard rock experience with great hard rock theme visible throughout the hotel itself. Value for money and definitely will return for more.