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Very good 7.8
Based on 7357 reviews

Recent customer comments

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Very good

based on 7357 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.2
  • Food/Dining 7.1

Radin R.
January 06, 2015
Not a bad place
No free wifi,connection was bad.. Too many chinese channels on tv... No dvd player... Asked for a king size bed room,higher level room but was given a twin bed room n lower floor room... Staffs information was bad...

Alison C.
January 05, 2015
Nice hotel
Clean & comfort room, spacious room.

Phaik C.
January 04, 2015
Hotel is clean and atmosphere is pleasant
Front desk staff is pleasant . Hotel is clean. Near to Universal Studio

United Kingdom
January 03, 2015
Hard rock hotel visit
Location Pool. Near universal
Really believe they need an adult only bar as so many small toddlers running around all times of night. I think this is so dangerous for them.

Manan D.
January 03, 2015
Clean, Elegant, Classy
Stay was nice experience.

January 02, 2015
suitable for families with young children.
good small water park, comfortable, good location
I felt comfortable to stay here. My children very enjoyable the small water park.

Brian W.
January 02, 2015
IR hotel
COmfort, views
It's slightly below par as compared to other Hard rock hotels, but the worst thing about this is for those coming with cars, only 1 complimentary car voucher per day...parking is very expensive

Weiliang C.
January 02, 2015
Comfortable themed hotel
Amenities, Pool, Location

Danny W.
January 01, 2015
Nice place for staycation with family
Great swimming pool, funky design & good location

Weiyuan T.
December 31, 2014
Too pricey for its own good
Size of room, staff performance, can't think of anything else.
The room size was acceptable, but it did not have the wow factor when i stepped in. To start with, the door (although heavy) was not the least bit sound proof. Overall the room felt "tired". Considering that i paid ard $400 (and that was the net price after lessing the entertainment voucher for a package deal) for 1 night, it was a letdown. Only saving grace was the staff performance, who managed to deliver the flowers to the room before i stepped in.