arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore, Singapore 098269

Very good 7.8
Based on 7330 reviews

Recent customer comments

Filter by traveler type
Very good



based on 7330 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.2
  • Food/Dining 7.1

Mahesh A.
India
March 03, 2016
Net and Clean, Good location
Location, Neatness and Nice Pool
Very comfortable and convenient. Only issue was - it does not have any Indian Cuisine in it's Buffet or even in-room Dining.

Fitria H.
Indonesia
March 01, 2016
Good Familly Hotel
Location, kids pool, beds
Enjoyable

Fitria H.
Indonesia
March 01, 2016
Excellent Family hotel
Location, kids pool, beds
Enjoyable

Sumaira S.
Singapore
March 01, 2016
Weekend staycation
Love the sandy pool. Had a great time overall

WAN L.
Malaysia
March 01, 2016
LOCATION ONLY GOOD IN THE ISLAND
ISLAND HOTEL, LOCATION NOT GOOD TO TOWN

Michael D.
United States
March 01, 2016
Almost perfect
Theme and the amenities
Excellent. The only flaw is the wifi. For a 5 star they should offer free wifi. There is a lot to see in Sentosa and we were clueless except to look on the Internet. Should be encourage to see it all therefore we need the Internet to look it up unless they provide better documentation in the room. We found the monorail however the map given did not show how to use it. We had to ask everyone to find it. Once we did we found he beach etc. we are paying a lot already, so why not just include the wifi? Otherwise the stay was fun. It would help to have a activities coordinator in the lobby that can help you plan your entertainment since there is so much to see. Also why not have checkout via the room tv where you can check your bill? That would save time so you don't need to speak with the receptionist to checkout.

Katrina B.
Philippines
February 29, 2016
Good location with the best pool in RWS
Some cons - no main toilet door, no lock on shower & toilet bowl cubicles. No bidet. - no free wifi, although I think most hotels in Sentosa does not offer free wifi

Evi H.
Indonesia
February 29, 2016
Quite poor service
The pool

Chan L.
Malaysia
February 29, 2016
Good
Food
Staff is friendly but can be improved

Puah C.
Singapore
February 29, 2016
celebrate mum's birthday
Its a early celebration for mum's birthday and the hotel surprised us with fruits and wine. Thankful for their kind gesture. Appreciate it much.