arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (7243)

Business travelers (233)

Couples (2022)

Solo travelers (408)

Families with young children (3233)

Families with older children (896)

Groups (451)

Very good
7.8
based on 7243 reviews
Hotel Condition/Cleanliness
8.0
Facilities
8.0
Location
8.5
Room Comfort/Standard
8.0
Staff Performance
7.9
Value for Money
7.2
Food/Dining
7.1

5.2 ELAINE C.
Singapore
May 13, 2016
Rusty kettle
Kettle in hotel room is rusty dare not use. iHome is not working. Not worth the price.

8 Patricia L.
Singapore
May 12, 2016
Great experience
It was a great experience with hard rock hotel singapore. The pool was great, and close to alot of restaurants. Would definitely recommend!

8.8 Garry C.
Philippines
May 18, 2016
Great hotel.
Should have free wifi. All hotels do now.

10 paul T.
Philippines
May 18, 2016
Excellent
Ariel👍👍👍

8.8 Firdauz R.
Indonesia
May 10, 2016
Perfect Location
Best location for holiday with children and Pool was perfect !!

5.2 Mun L.
Singapore
May 13, 2016
Disappointing
Check in time was 3 pm but I queued for 1 hour to get my room key. Was then asked to check out at 11 am. Ridiculous policy and mediocre service.

5.6 Chu Y.
Singapore
May 14, 2016
Felt a little cheated
We were not told prior to our booking or even upon check in that the hotel is renovating the rooms. Very noisy during the day. My mum and niece can't rest at all. It is Mother's Day period and I am disappointed that the hotel isn't sensitive to know that travelled will bring along mum for celebration!

8.8 Rochelle S.
Philippines
May 10, 2016
good location
hard rock hotel is located perfectly near universal studios, adventure cove and sealife aquarium. very accessible to other sites within resorts world. the kids enjoyed. room is spacious. nice pool. only I wish they can let u swim a little later than 8pm. the only thing I find not nice was the lighting. quite dim. hoping for more lights in effect of good ambiance. thanks.

9.2 Yasi Z.
China
May 09, 2016
Near universal studio and aquarium
Location is good for us. Aftershocks day of activities we can easily walk back to hotels and avoid crowds on monorail. Staff were helpful and friendly.

9.2 Yuan P.
Singapore
May 09, 2016
Big comfortable room
It was our third stay with the hotel. We were happy with the stay as usual. Clean room, comfortable bed, friendly staffs, great pool view and near to the attractions. Only con thing is we have to carry the stroller up and down the flight of stairs.