arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore, Singapore 098269

Very good 7.8
Based on 7293 reviews

Recent customer comments

Filter by traveler type
Very good



based on 7293 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.2
  • Food/Dining 7.1

7.3 Nantana N.
Thailand
December 07, 2015
Chic and clean hotel
Roomy bathroom with comfortable bed. There are nice music in the lobby area. But the room is very far from the elevator.

2.3 Kui T.
Malaysia
December 06, 2015
Dirty, bad management
1. When I want to collect the free parking ticket, the counter staff told you "you have collected" and the way he talk is not polite. When I checked the list, I really surprised with my full name and room number, someone has been collected the ticket. But not my signature and car plate number. How can it been happened in hard rock hotel?? 2. The floor is dirty and sticky 3. Pillow and blanket have stains and dirty.

4 NGAI C.
China
December 06, 2015
Awful experience
do not worth a penny

6 Christina S.
Indonesia
December 06, 2015
Not up to hard rock standart
Location, food, location
The bed is always mess up and extra bed is the worse as it is on the floorbso the ac always hit it and they gift a thin blanket

7.3 Lim B.
Malaysia
December 06, 2015
Room was too normal, nothing special to reflect HR
Valet, staff, location
Everything was fine but nothing special if compare to room offered by other hotel. Should have something to reflect Hard Rock theme.

7.7 Chatchai K.
Thailand
December 06, 2015
Hard Rock Sentosa
Staff, Atmosphere, Room

5.7 Habsari U.
Indonesia
December 06, 2015
HR needs good maintenance and more staffs to manag
location, swimming pool and room size

6.3 Darrence C.
Singapore
December 06, 2015
Unpleasent staycation
Comfy Bed, beach pool & access.
Check-in time take up long. Room 0687 not well maintained, dead cockroach spotted at window and tiny insect crawling out at bathroom floor trap. Stains spotted on towel and pillow case. Going to swimming pool also need to queue up to sign in and out for beach towels. Poor in-house TV reception. Families please take note that the bathroom got no door with only shower and wc frosted glass door with no lock. Food ate by guest was left outside my room door by the house keeping and was not clear immediately. Too many chinese tourists and very inconsiderate.

7.3 Toh S.
Singapore
December 05, 2015
disappointment no free wifi with five star hotel
nice swimming pool
Overall OK, only no free wifi that is very disappointed.

8.3 Shandy W.
Singapore
December 05, 2015
First time
Location of hotel is super convenient & best of all the sand Swimming pool. Check in was fast and quick, staffs were polite as well.