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Resorts World Sentosa - Hard Rock Hotel

8 Sentosa Gateway, Sentosa, Singapore, Singapore 098269

Very good 7.8
Based on 7332 reviews

Recent customer comments

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Very good



based on 7332 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 7.2
  • Food/Dining 7.1

NGAI C.
China
December 06, 2015
Awful experience
do not worth a penny

Christina S.
Indonesia
December 06, 2015
Not up to hard rock standart
Location, food, location
The bed is always mess up and extra bed is the worse as it is on the floorbso the ac always hit it and they gift a thin blanket

Lim B.
Malaysia
December 06, 2015
Room was too normal, nothing special to reflect HR
Valet, staff, location
Everything was fine but nothing special if compare to room offered by other hotel. Should have something to reflect Hard Rock theme.

Chatchai K.
Thailand
December 06, 2015
Hard Rock Sentosa
Staff, Atmosphere, Room

Habsari U.
Indonesia
December 06, 2015
HR needs good maintenance and more staffs to manag
location, swimming pool and room size

Darrence C.
Singapore
December 06, 2015
Unpleasent staycation
Comfy Bed, beach pool & access.
Check-in time take up long. Room 0687 not well maintained, dead cockroach spotted at window and tiny insect crawling out at bathroom floor trap. Stains spotted on towel and pillow case. Going to swimming pool also need to queue up to sign in and out for beach towels. Poor in-house TV reception. Families please take note that the bathroom got no door with only shower and wc frosted glass door with no lock. Food ate by guest was left outside my room door by the house keeping and was not clear immediately. Too many chinese tourists and very inconsiderate.

Toh S.
Singapore
December 05, 2015
disappointment no free wifi with five star hotel
nice swimming pool
Overall OK, only no free wifi that is very disappointed.

Shandy W.
Singapore
December 05, 2015
First time
Location of hotel is super convenient & best of all the sand Swimming pool. Check in was fast and quick, staffs were polite as well.

noralisah N.
Singapore
December 04, 2015
Nice hotel
Nice room,nice staff, make up room.was super good
Very enjoying my stay my both kids love it also.. love the pool also..

Linda N.
Singapore
December 04, 2015
Good customer service
Good customer services, kids-friendly swimming pool and location is near to places of interests
Good customer service (staff tried to accommodate to our request), friendly staff, kids friendly swimming pool (I like their pools) and location is near to S.E.A Aquarium, USS, Adventure Cove and the eateries. Clean room but there were some stains on the day-couch. Soft mattress and the bed seem to be smaller than a king size bed. Would expect better quality bed sheets from a 5-star hotel. Overall experience was still good.