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Recent customer comments

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All reviews (7241)

Business travelers (233)

Couples (2021)

Solo travelers (408)

Families with young children (3233)

Families with older children (895)

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Very good
7.8
based on 7241 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.9
Location
8.5
Room Comfort/Standard
8.0
Staff Performance
7.9
Value for Money
7.2
Food/Dining
7.1

8.3 Kee C.
Malaysia
May 09, 2015
Clean,comfortable and nice swimming pool
Clean,comfortable and nice swimming pool
Excellence

8.7 romeo D.
Philippines
May 16, 2015
Nice Place
Location, cleanliness, facilities are good
Very good!

9 David L.
Singapore
August 20, 2015
Hard rock hotel
Beautiful classy and comfy
Overall enjoyable but room without wifi and need to pay, abit disappointing

8 Vern N.
Malaysia
April 17, 2016
Great Swimming Pool and Nice Hotel Design
The swimming pool with man made sand beach was awesome! My daughter enjoyed it very much! The room design was nice but there was no bath tub. The car park was only free for 1 entry.

9.7 Kritpapha S.
Thailand
May 10, 2015
So nice so good for service and smile
Be convenient in travel
Everything good

7 Tong L.
Singapore
May 10, 2015
Hard Rock Hotel Stay 4-5 May 2015
Location, value for money and swimming pool facility
Check-in service was slow, we spent like 20 mins checking in. Asked for complimentary room upgrade, staff check and check and end up nope. Location of this hotel is excellent. Feel for a 5-star hotel, it should have its own room amenities, example shower gel, shampoo etc.

7.7 stephen H.
Indonesia
May 07, 2015
ne
near uss,water cove, and sea

7 Kit O.
Hong Kong
March 24, 2016
valued
swimming pool, big room
reception staff need improvement

9.3 Shaiful A.
Malaysia
May 07, 2015
Worthwhile holidays at Sentosa
1. The pool

4.3 Alma Y.
Philippines
May 04, 2015
Over rated hotel
Location
Not worth it! They don't have free wifi in the rooms or even at the lobby. Very hard and takes a while to request for services.