arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (2639)

Business travelers (186)

Couples (894)

Solo travelers (185)

Families with young children (907)

Families with older children (313)

Groups (154)

Very good
8.0
based on 2639 reviews
Hotel Condition/Cleanliness
8.2
Facilities
7.4
Location
8.7
Room Comfort/Standard
8.2
Staff Performance
8.1
Value for Money
7.6
Food/Dining
7.2

7.6 Kyaw S.
Myanmar
April 18, 2016
closet were smelly
Closet were very smelly. Cleaner never checked closet. Even we wrote it down , may be cleaner did not understand. The smell is still there.

4 Yaw U.
Malaysia
April 17, 2016
Housekeeping service super slow
Good location, no free wifi, carpet looks clean but actually was very dirty! Asked housekeeping to clean but never clean at the right place. Baby cot no bedsheet. Staff at the front desk not so friendly. Won't come back again

8.4 Bee L.
Malaysia
April 14, 2016
6
Good

8.4 Bee L.
Malaysia
April 14, 2016
6
V-----Good

9.2 Nur D.
Singapore
April 15, 2016
Large room, Excellent staff
Our room was very spacious and to have them surprise us with a small cake for our wedding anniversary was a nice gesture.

9.2 Helen K.
United Kingdom
April 17, 2016
Fab stay
Great staff and they went the ext a mile for my daughter's birthday ..thank you for a lovely stay. Being able to use The Hard Rock Hotel pool was brilliant

8.8 HENDARTO L.
Indonesia
April 17, 2016
.
nice hotel

6.8 fanny H.
Indonesia
April 16, 2016
So far so good
Great location for holiday

10 MARIANA A.
Indonesia
May 09, 2016
great
great location

7.2 Pauline Y.
Canada
April 09, 2016
Convenience location
Very good locations but need to wait a bit long for checking.