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Excellent 8.4
Based on 6415 reviews

Recent customer comments

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Excellent



based on 6415 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.8

SOON L.
Malaysia
November 16, 2013
Superb facility and great location
Location, comfort and friendly staff
By far, this is one of the best and value for money. The location is centrally located in Orchard area, It is good for us to move around and come back to rest whenever we want. Room is always promptly made up and clean in the morning. Best of all, the mini bar is well stocked up with complimentary drinks.

Murni S.
Malaysia
November 16, 2013
convenience and friendly
halal kitchen, excellent staff, close to shopping
staff was very helpful and courteous..and the checkin /check out process was quick and hassle free. There were other hotels with probably similar services and covenience, however the deciding factor for me was the halal kitchen, i can rest assured that i could eat anything without any doubt. hotel is also close to key shopping areas.

kelvin S.
Singapore
November 15, 2013
Hot, wet, enjoyable
nice lobby.
Surprised they are renovating the outlook, they should probably concentrate on the rooms rather than outlook. Near shopping areas, easy access from this hotel. food can be found everywhere.

Henry L.
Australia
November 14, 2013
Always a great stay. Best buffet in SG!
Free coffee and drinks from the fridge. Cleanliness has improved. Buffet is pricey but worth the quality variety.
My partner and I always stay at this hotel every time we are in Singapore. Buffet is definitely the best in Singapore but a little pricey. The service is superb from the time you get to the front where the bell boys welcome you. For the last 1 year this hotel has been under renovation. It's taking a while but it will definitely look great once it's complete.

Ferdinand T.
Philippines
November 14, 2013
Clean and no smoking, near shopping areas
Location, shopping, clean
Its fine, but they have renovations going on at the ground

Mohd I.
Malaysia
November 13, 2013
short but sweet
food is hallal, and of wide range
i like the place due to proximity to public transport, shopping centres and entertainment. The restaurant served halal food and has wide variety of buffet. book early to avoid dissappointment. The staff was quick to respond to you call. the front facade under renovation hence the lobby area where people move in and out is a little crowded

HASLINDA A.
Malaysia
November 13, 2013
Home away from home
good location, superb room, friendly staff
I just love the hotel, it's located in the IT place of Singapore, the Orchard Road, of course. It is near to everything and the staff are friendly and helpful.

Alecia L.
Singapore
November 12, 2013
small toilet,lots of construction outside
location,buffet at carousel,spacious wardrobe
it was noisy outside the corridor.toilets were small and had no bathtub. the service at the reception can be improved. the room was very basic and for the same price,there are better hotels in town. hotel and its surroundings had some sort of major construction going on as well.

Nishant M.
India
November 12, 2013
Nice stay
Location, comfortable beds, shower
Not value for money, but a five star hotel with all amenities in the room..late check out was refused

Yura Y.
Brunei Darussalam
November 10, 2013
Comfortable , convenient
Close to shopping malls , easy access to restaurants , MRT nearby
Checked in to Royal Plaza for 3 nights. Great location 5 mins walk to Orchard road, free mini bar, free wifi, stay was perfect. In addition to that the buffet was amazing, really good buffet restaurant at the lobby floor of the hotel.