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Excellent 8.4
Based on 6321 reviews

Recent customer comments

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based on 6321 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.1
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.9
  • Food/Dining 7.8

9.3 HJ I.
Brunei Darussalam
November 21, 2015
RP the Best
Food Location & Hotel Ambience
Stay was Excellent as Always.

9.3 Enne L.
November 16, 2015
Value for money
location, food, service

8.3 Chan S.
November 16, 2015
Nice hotel
Friendly staff, good location, very comfort the room
Overall a very enjoyable stay

9.7 Mohamad I.
Brunei Darussalam
November 16, 2015
If possible lower a bit the hotel rate.
1. Good Service 2. Friendly Staffs 3. Clean
So far the best. Looking forward to stay there again for my next trip.

7 Graham L.
November 15, 2015
Great Location & Excellent Service
Great Experience
One of the key impressive factor of the hotel is their service. From the concierge to the reception, the staff here are always friendly and helpful. They do try their best to assist in any way they can to ensure that you have a plesant stay. The checking in and out was smooth. Breakfast in Carousel is pretty good with a wide array of offerings.

10 Ibrahim A.
November 14, 2015
too short to enjoy the comfort of the Hotel
Free soft drinks at Mini Bar Buffet Meals staff friendliness
It was only for a night and was too short to give a more accurate liking of the hotel. Comfort in room great, Staff courtesy and No Smoking in the premises were none to compare however the room view was terrible from the windows. Anyway in all a good stay....

10 Pauline Q.
November 12, 2015
Efficient and value for money
Cheap, friendly staff, good service
Very nice and friendly staff. Nicely decorated complementary birthday cake for my Friend birthday celebration.

10 Sharon N.
November 12, 2015
Nice hotel, good staff
2 days

8.7 Dessi A.
November 12, 2015
A gem in the heart of Orchard Road
Location, staff, restaurant
Very convinient, staff were helpful, location superb, room is big enough with amenities

10 lim L.
November 11, 2015
Great location
Surrounded by shopping