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Excellent 8.4
Based on 6494 reviews

Recent customer comments

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Excellent



based on 6494 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.8
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Ha N.
Vietnam
August 07, 2016
Good Hotel
Good for stay

Shi Y.
Malaysia
August 06, 2016
old but acceptable
the room is quite old but acceptable.

sombat S.
Thailand
August 05, 2016
The location and price is great
Yup. As the title says. Room condition was dank so asked to move and was granted a new room. Ventilation needs to be sorted out.

Stefany J.
United Kingdom
August 05, 2016
Excellent
Excellent

MARK A.
United Kingdom
August 05, 2016
Professional Management
From one Hotel GM to another , excellent staff and well run Hotel . Was thoroughly impressed by all service staff I came into contact with and obviously this has to do with the Leadership of the GM and the respect given and received by all Employees . I will certainly recommend the Hotel and stay again .

Stephanie C.
Malaysia
August 05, 2016
Location, location, location
Fantastic location. Right in the heart of Orchard Road. Very close to MRT. Best of all free parking. Free Nepresso and access to mini bar also really appreciated. Staff very cheerful and helpful. Our family room was very spacious and comfortable.

Lily J.
Malaysia
August 04, 2016
Always satisfied with the service
Family gathering from different countries , kids friendly,centrally located and accessible to major shopping centre。

Joo L.
Malaysia
August 04, 2016
short trip
comfortable but old hotel.

PUAN R.
Singapore
August 04, 2016
Good job Royal on Scotts
Reservation staff rozana and front desk executive Reino was very accomodating very humble very welcoming. Good job guys! Keep up the smile. I book a room for my son birthday celebration on 30 june 2016. Room 428

Steve T.
Australia
August 03, 2016
Fantastic shopping
There were no bathrobes on offer, room was too cold even at "29" degrees with the air conditioning. Pillow was too high even after the staff gave me another. But staff friendly and willing. Situated right at the centre of shopping centres!