arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.4
Based on 6406 reviews

Recent customer comments

Filter by traveler type

based on 6410 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.8

Tram V.
September 12, 2015
Good stay for weekend shopping
Location Cleanliness Free minibar

Rudy B.
September 12, 2015
Excellent hotel in the center of town
The room service, reception and breakfast were excellent
We stayed with some business friends and stayed here before. The hoptel is centrally located, so convenient to move around when yo have meetings inand around the center.

Hj B.
Brunei Darussalam
September 11, 2015
Staycation...a journey to remember
Comfortable,strategic location&excellent food
Comfortable,pleasant and nice stay but the only thing is the room is not so cold(Room742).Did ask for the maintenance personel to fix the aircon &they did came to fix it(adjusting something at the toilet) but unfortunately the room still not that so cold.So maybe the management should looked into this aircon thing but overall its still the best staying at this hotel whenever we're in Singapore.

Ying C.
September 10, 2015
Good location but old room designs
Location, Cleanliness
Very good location but old room designs and bed was not to my liking.

Natasha J.
September 10, 2015
Not worth the pricetag.
Foyer, Checkin staff and location
I came over to Singapore with my dad for a holiday, after seeing the photos, price and location of the hotel, we thought we'd book here. The checkin and conceirge staff are fantastic, the rooms have free wifi and they're clean/well maintained. However, housekeeping seem to tidy the room too well- as in, they will move your items around (I had a hair straightener and phone charger on the desk and when I came back, both cords were wrapped around the adaptors/items and other items had been moved too). Considering it's meant to be a 5 star establishment, we kept our suitcases locked while we were out during the day and still things in the bathroom were moved around- we aren't untidy guests. The buffet breakfast down stairs is well organised and offers a great variety too. I wouldn't stay here again, it's not a bad hotel, it's just not worth the price you pay to stay there.

Abu S.
September 09, 2015
good hotel.
lift, service, room.

Awang T.
Brunei Darussalam
September 09, 2015
Clean, friendly staff and good location
This hotel is clean, near to shopping mall and the staff is very helpful
My stay at this hotel is alwyas remembered, my kids love the room and the hotel is very near to shopping mall and good food. My stay was very pleasant and comfortable and on the future i will bring my family to stay in this hotel

Awang T.
Brunei Darussalam
September 09, 2015
Clean, good location
Staff is friendly, near to shopping mall and clean environment
I felt relax and comfortable, my children loved it and if we plan to stay in singapore we choose this hotel for stay

Hendra H.
September 09, 2015
Good hotel
good staff , clean hotel , nice food
i will stsy here when i came singapore

Hendra H.
September 09, 2015
Good hotel
Clean room , nice food , good staff
i will back n stay this hotel again