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Very good 7.3
Based on 2974 reviews

Recent customer comments

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Very good



based on 2974 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 7.9
  • Room Comfort/Standard 7.3
  • Service 7.1
  • Value for Money 7.3
  • Food/Dining 6.6

BeeKee T.
Malaysia
July 04, 2016
Budget hotel with nice location
Hotel with breakfast

Erik C.
United States
July 02, 2016
Deposits
Receptionist would not take my MasterCard for the $100 deposit and Maude me walk to the nearest money changer.

Candice V.
Singapore
July 02, 2016
Comfortable Stay
It was indeed short but comfortable stay and Santa Grand provided more than I expected for the price I paid. Booking til check out was all hassle free so I will definitely come back and recommend this place.

Supasiri T.
Thailand
June 29, 2016
Comfortable Transportation
This hotel is near Bugis Station. You can walk or go to by bus from Bugis Station. And near shopping mall. Staff very nice. Breakfast have good taste.

GAN Y.
Malaysia
June 27, 2016
Great
Great

Chia L.
Malaysia
June 25, 2016
Value fr money
Value fr money

Wong K.
Malaysia
June 22, 2016
Pleasant Trip
The room is standard, staff are friendly and helpful. however need to do maintenance for the room. The paint on the wall are peeling off and the carpet got musty smell.

Sheena J.
Mauritius
June 09, 2016
Santa Grand Hotel - Bugis
We booked two rooms - a standard one which was located in the hotel's main building while the family room was located in a separate building. Both rooms were Opposite the staircase/ lift and we could hear people talking all the time which was rather disturbing. The standard room was so small that there was barely any room to move around. Two people can't move around in such a tiny room. The pictures of rooms advertised on the website are rather misleading in terms of space and brightness. It was so dark in the family room as the windows were all blocked and couldn't be opened. The shower in the family room leaked all the time and we had to keep on mopping the floor after every shower. Not many varieties for breakfast which was disappointing. We asked for one extra tea bag in the room and were told that this would be chargeable separately. On the other hand, the hotel is located within walking distance to bugis market, bugis station and mustafa centre. The receptionists were nice enough to provide us with directions and maps and informed us about the bus going straight to Marina Bay. Any local calls made are also free. Taxi can be arranged with the receptionist but make sure you confirm with the morning receptionist as in our case, the night receptionist failed to make the necessary booking.

BeeKee T.
Malaysia
May 28, 2016
Comfort hotel in Bugis
Enjoy the breakfast

Moritz E.
Germany
May 27, 2016
nice low budget in basement
if u are a low budegt traveller but want to go in a hotel this is perfect