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Recent customer comments

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Very good



based on 4356 reviews
  • Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for money 6.9
  • Food/Dining 6.0

CHAN C.
Malaysia
November 30, 2015
Near LRT Station
Near LRT Station, Nice Staff, Near Shopping Center

Tsz Y.
Hong Kong
November 29, 2015
fair price
Proximity to CBD, Lots of food choices as its near food street and hawker centre, close to MRT station (2 mins walk)
quite noisy at night and early morning , noises are due to birds and shops located outside the hotel. toilet too small and there's no enclosed shower space but just a shower head instead . Anyway, staff were responsive and the convenient location would mean it's fair value for money.

Nur L.
Singapore
November 27, 2015
concept
concept
so far ok

Tuyen K.
Vietnam
November 27, 2015
great position, nice room
Great position, nice room, helpful staffs

Febmina H.
Indonesia
November 25, 2015
Overall is good.
Clean, good location
Its my third times stay in santa grand. The first time, i amaze with the hotel, but the room is very small

Hew L.
Malaysia
November 23, 2015
Great location
Location, Staff Performance and cleanliness

Benedict R.
Australia
November 20, 2015
Good for short term travelers
Close to food stalls, near train station, basically good location

Ooi X.
Malaysia
November 18, 2015
chinese style hotel match theme of chinatown
resonable price,cool aircon temperature and fast wifi
This is only good for young people,i like the unique chinese style.Its in a convenience location which is near chinatown mrt station just 1 minutes,and the station is link to other station like downtown line,go bugis/marina.bay front/clark quarke just in 10min. the weakness is the hotel do not have lift,only escalator provided.My 75 years old was very unhappy with that because one day the escalator was out of order,make her climb to 3rd floor is very hard... for their services is just normal,no smile and also dunt expect them to help u carry your luggage.so overall the services is just normal.

Wong F.
Hong Kong
November 17, 2015
Charming decor and concept, but excessively noisy!
Location, decor, room rates
For the location, Lai Chun Yuen is truly one of the best in China town. The concept of turning an old Chinese opera theatre into a hotel is very interesting indeed. The effort was sincere, and the room rates, like all other Santa Grand, are kept low. It's about as low as you can get in expensive Singapore. However, I was truly disappointed by the amount of noise the room (deluxe with balcony) get any part of the day. It's overlooking the Chinatown food street and a loud karaoke lounge. You get a lot of noise from about midday till 2 to 3 am. There is absolutely no sound proof in the room, it feels like you are sleeping right in the middle of a busy street. The bed if also a bit hard. I accumulated a lot of fatigue from lack of sleep after 4 nights. For this reason, even if I paid the low rates, it's just not worth it. This is truly a shame.

Russarin N.
Thailand
November 17, 2015
Hotel comments
Reasonable price with agoda, good service and best place for food
Convenient for commuting and easy to find food to eat