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Verified traveler reviews

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Very good



based on 4364 reviews
  • Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for money 6.9
  • Food/Dining 6.0

Tuyen K. from Vietnam
Groups
Stayed 2 nights in November 2015
great position, nice room
Great position, nice room, helpful staffs
Reviewed November 27, 2015

Febmina H. from Indonesia
Families with young children
Stayed 2 nights in November 2015
Overall is good.
Clean, good location
Its my third times stay in santa grand. The first time, i amaze with the hotel, but the room is very small
Reviewed November 25, 2015

Hew L. from Malaysia
Solo travelers
Stayed 3 nights in November 2015
Great location
Location, Staff Performance and cleanliness
Reviewed November 23, 2015

Benedict R. from Australia
Solo travelers
Stayed 2 nights in November 2015
Good for short term travelers
Close to food stalls, near train station, basically good location
Reviewed November 20, 2015

Ooi X. from Malaysia
Solo travelers
Stayed 2 nights in November 2015
chinese style hotel match theme of chinatown
resonable price,cool aircon temperature and fast wifi
This is only good for young people,i like the unique chinese style.Its in a convenience location which is near chinatown mrt station just 1 minutes,and the station is link to other station like downtown line,go bugis/marina.bay front/clark quarke just in 10min. the weakness is the hotel do not have lift,only escalator provided.My 75 years old was very unhappy with that because one day the escalator was out of order,make her climb to 3rd floor is very hard... for their services is just normal,no smile and also dunt expect them to help u carry your luggage.so overall the services is just normal.
Reviewed November 18, 2015

Wong F. from Hong Kong
Solo travelers
Stayed 4 nights in November 2015
Charming decor and concept, but excessively noisy!
Location, decor, room rates
For the location, Lai Chun Yuen is truly one of the best in China town. The concept of turning an old Chinese opera theatre into a hotel is very interesting indeed. The effort was sincere, and the room rates, like all other Santa Grand, are kept low. It's about as low as you can get in expensive Singapore. However, I was truly disappointed by the amount of noise the room (deluxe with balcony) get any part of the day. It's overlooking the Chinatown food street and a loud karaoke lounge. You get a lot of noise from about midday till 2 to 3 am. There is absolutely no sound proof in the room, it feels like you are sleeping right in the middle of a busy street. The bed if also a bit hard. I accumulated a lot of fatigue from lack of sleep after 4 nights. For this reason, even if I paid the low rates, it's just not worth it. This is truly a shame.
Reviewed November 17, 2015

Russarin N. from Thailand
Groups
Stayed one night in November 2015
Hotel comments
Reasonable price with agoda, good service and best place for food
Convenient for commuting and easy to find food to eat
Reviewed November 17, 2015

Mauro P. from Italy
Families with young children
Stayed one night in November 2015
Our stay @ santa grand
location
room is very small, toilet is unaccessable for an European medium, but it is perfectly located in the heart of China Town. Conclusions, not worth of 100$ rates
Reviewed November 17, 2015

khankeo M. from Laos
Business travelers
Stayed one night in November 2015
My reviews
Location
Reviewed November 16, 2015

Tan H. from Malaysia
Couples
Stayed 3 nights in November 2015
Service and cleaness
Only good location
Please improve service(especially the night shift receptionist & drinking water supply) and the cleaness of the hotel.
Reviewed November 16, 2015