| SHANGRI-LA JUNE '09 |
Guest Rating: 9 |
ian B.
|
Australia
Solo Traveler
Date of Stay: 14 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Room was an excellent size restaurants excellent, gym and sauna well maintained, modern equipment. Staff are very friendly. A little away from Orchard Road but not really a significant issue This is an excellent well appointed hotel with very friendly staff. The Line restaurant breakfast is something to behold.The bars are cozy and the amenities such as the pool tennis courts and gymanasium are well maintained. The business centre is brilliantly run. Overall i enjoyed my experience at the Shangri-La and would not hesitate to return.
Shopping Tip : Close to Orchard Road
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| SHANGRI-LA BEAUTY |
Guest Rating: 8 |
sharon F.
|
Australia
Family with older children
Date of Stay: 21 May 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Gorgeous foyer and grounds.
Friendly courteous staff.
Concierge very helpful.
Horizon Club - evening cocktails and canapes.
Sumptuous breakfasts. Very few weaknesses. Just to comment that Tower Club rooms are a little tired and dated and some attention to detail (stained curtains etc.) would improve. Also distance from shopping and transport a slight deterent (although a free shuttle is available to nearest shopping).
Too expensive for the quality of room appointments. The Shangri-la is a tranquil Sanctuary in bustling Singapore and one that came highly recommended. The initial impact on arrival is breathtaking, though the rooms could do with a little attention. Friendly courteous staff, beautiful pool and gardens and fantastic food make for a memorable stay. Shangri-la Singapore
a haven from the city buzz.
Shopping Tip : Unless you get a taxi be prepared for a wait for shuttle bus to nearest shopping/MRT.
|
| Worse than "The Shining" |
Guest Rating: 3.7 |
john-james F.
|
Canada
Solo Traveler
Date of Stay: 15 Mar 2009 |
| Value for Money: |
|
2/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
2/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
6/10 |
|
the price of breakfast, dated electrical works, value for price (on everything) This was simply a nightmare stay. the elctrical panels are decades old, and throughout the evening my lights and television were going on and off, and electrician came to my room three times throughout the day (note that I reported the problem as soon as I checked in) and still couldn't fix it. Finall, at 3:00 a.m., they gave me another room to sleep in. No deduction was given on my room rate. This might have been a nice hotel in the 80's, but there are way better and more competitive places on the market these days. Give this one a pass.
|
| dream come true hotel |
Guest Rating: 10 |
wisam F.
|
Australia
Couple
Date of Stay: 06 Jan 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
best service,
best view (internally and externally),
very clean,
price is right,
handy location,
very nice pool,
very tasty food,
no 1 restaurant.
very polite staff. the hotel has special and unique characteristics which i never seen any other hotel, it is like you are living in paradise. The staff are very friendly and professional. over all it was very enjoyable experience and i highly recommended this hotel to every one , and i already did, i wont go to any other hotel in singapore other than this part of paradise .
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| Not my first choice next time |
Guest Rating: 8.3 |
william L.
|
United States of America
Couple
Date of Stay: 28 Nov 2008 |
| Value for Money: |
|
6/10 |
| Location: |
|
6/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Beautiful, impressive hotel with excellent landscaped grounds. Rooms are very nice. The food and beverage service at the pool is almost non-existent. There's nothing fun to do at this hotel. It's a 15 minute walk to Orchard Road in hot weather. Need a pedestrian entrance from Orange Grove Road in lieu of walking through the parking lot. This aging beauty with an impressive lobby and grounds has well equipped and well kept rooms. Food and beverage are extremely overpriced even for Singapore standards. More fun things to do and a less stuffy cocktail bar would be welcomed. I would probably stay at the Marriott or Park Hotel right on Orchard Road next time.
Shopping Tip : Orchard Road is nearby with great shopping; but don't miss Citylink by Marina square and the Singapore Flyer.
|
| An Oasis in Singapore |
Guest Rating: 9.3 |
mark P.
|
United States of America
Solo Traveler
Date of Stay: 21 Nov 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Pool and health club were great as were the rooms. The Shangri-la Singapore is an oasis in the city. The hotel is immaculately maintained and the staff is very helpful. I needed a late check out due to my return flight and they let me stay in the room until 3:00 at no additional charge. My room, was a bit on the small side but very well appointed and had a great view of the park across from the main entrance.
Restaurant Tip : A Starbucks around the corner on Orchard.
|
| Had a great time in Singapore |
Guest Rating: 9 |
james M.
|
Australia
Solo Traveler
Date of Stay: 08 Nov 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
the sheer quality and number of facilities on hand at the shangri la hotel is impressive.
the staff deserve a special mention, they are terrific and very welcoming, top service if you were paying full price it would soon add up but I guess you get what you pay for. from the moment I walked into the hotel the service was first class. The meet and greet staff and check in crew are a credit to the hotel and I was in my room smoothly with minimal delay. This is an all encompassing hotel with facilities that would allow a guest to not leave the grounds if they didn't wish to. All in all with Agoda's discount rate it worked out to be a fabulous experience and I would be very happy to recommend this hotel if one's budget permitted. A true class act and one I will be utilising again when in Singapore.
Hotel Feature Tip : join the shangrila hotel club and enjoy the benefits of membership all over the world with this group
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| Shangi-la Hotel Singapore |
Guest Rating: 9.3 |
lucie Z.
|
Canada
Couple
Date of Stay: 07 Nov 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
|
Beautiful hotel, great amenities, super service food and drinks extremely expensive The Shangri-la Hotel in Singapore is absolutely beautiful, large and well appointed. Our room was very comfortable and clean and we were very pleased to have a lovely balcony where we could sit and relax with a glass of wine after a busy day touring the city. The lobby of the hotel is impressive and reminds one of days gone by when beauty and grace was more often on display. The service was top notch from the moment you step out of the car in the driveway. In addition, all staff is courteous and dressed to the nines. The location was perfect for us with a short walk to the major shopping district on Orchard Road. The only draw-back from our point of view was the price of food and drink in the hotel, but we did not let that take away from the fine experience we had at the Shangri-la.
Restaurant Tip : Affordable food and drink can be found just a short walk away on Orchard Road.
|
| being upgraded! |
Guest Rating: 8 |
nor A.
|
Malaysia
Couple
Date of Stay: 06 Nov 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
4/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
6/10 |
|
executive club lounge was really nice! the staffs at the reception were not that friendly I booked through agoda for a superior room but when i arrived I was upgraded to executive lounge and plus breakfast for two person. i was really happy about it! i have my high tea in the club lounge and the view was spectacular!
Shopping Tip : orchard road!
|
| Excellent Stay |
Guest Rating: 9.3 |
joel M.
|
United States
Business Traveler
Date of Stay: 06 Nov 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Walking distance to Orchard Road, fantastic service. One of the best hotels I have stayed at in Singapore. The check-in was fast and efficient, and I was upgraded from a deluxe room in the Tower Wing to a Premier Suite. The pot of Chinese tea waiting in the room, and the wide range of pillows to choose from was a great touch. The L'occitane toiletries were a bonus.
|
| Shangri-La heaven |
Guest Rating: 10 |
victoria N.
|
United Kingdom
Family with young children
Date of Stay: 21 Oct 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Ticked all the boxes of a 5 star establishment. Plus very central location, good lunch buffet and a pretty pool with lots of plant/wildlife. Our stay at the Shangri-La was a dream from start to finish. Only booked the day before our arrival but our room in the Garden Wing was ready when we arrived at 9 am with two small tired children in tow. We were also allowed to keep the room until 5 pm on day of departure - again to give our baby a sleep before the flight, at no extra charge. The room was spacious and clean and the bed was extremely comfy. The staff were exceptionally friendly, helpful and efficient and a return visit is our no.1 priority. The hotel is only 5 minutes walk from the main shopping area of Orchard Road and Little India, Chinatown and Arab Street each all less than a S$10 taxi ride away.
Hotel Feature Tip : Hotel Spa open til midnight - so with small children you can still indulge in a little 'me' time after they've gone to bed.
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| Weekend away |
Guest Rating: 8.7 |
brendon S.
|
Australia
Solo Traveler
Date of Stay: 05 Oct 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Service was great, food was great, room was comfortable. Service at the line bar was very slow.
|
| Quality weekend |
Guest Rating: 9.3 |
chistopher P.
|
Australia
Solo Traveler
Date of Stay: 05 Oct 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Pool, food, choice of restaurants, service. Overall the hotel is excellent--the gardens, quality of food and service are all as to be expected from a hotel of this quality. I stayed only for the weekend but will return again soon for another visit. On the first night I had a table of ten booked into the Japanese restaurant; the quality was the best I have ever had but be prepared to pay the price, around 250 SGD per head. The buffet breakfast and lunch are also very good but again not cheap really. Singapore in general is expensive.
Travel tip : The hotel is close enough to Orchard Rd to do all that is required but the hotel feels like it stands alone a true oasis.
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| Raya at the Singapore Shangri-La |
Guest Rating: 2.3 |
peter K.
|
United Kingdom
Couple
Date of Stay: 04 Oct 2008 |
| Value for Money: |
|
2/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
2/10 |
|
| Hotel Condition/Cleanliness: |
|
2/10 |
| Room Comfort/Standard: |
|
2/10 |
| Food/Dining: |
|
2/10 |
|
Friendly, helpful, professional, clean, safe and fantastic food. Accommodation is typically Shangri-la! I've stayed at a number of Shangri-La hotels around SE Asia and therefore had high expectations in Singapore. I was not disappointed, however, I'd booked through Agoda and was offered an upgrade in room for 100 sing dollars per night (inc breakfast). This moved me from the Tower Wing to the Garden Wing. What the hotel did not inform me was the work that was underway in this new wing. Noisy! I complained and the hotel management immediately kicked into sort the problem.
I was moved to a far higher grade room in the executive section, included in the privileges that applied there and was discounted on the original upgrade fee. Lesson learned is that problems do sometimes arise and for me, the test of the hotel is whether those problems are addressed. In this case the Shagri-La was typically superb.
Sightseeing/Attractions Tip : Use the subway for moving around the city, it's only a short walk.
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| An excellent stay |
Guest Rating: 6.7 |
yushan H.
|
Afghanistan
Couple
Date of Stay: 24 Sep 2008 |
| Value for Money: |
|
6/10 |
| Location: |
|
4/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
I was enjoyed the breakfast, and the suite is luxy and extremely clean. Far from shopping center. It is a pretty luxy stay for us, we do enjoy the swimming pool and the room service during stay, but it's too far from central city, we need to take shuttle bus even just to buy water. Also, we couldn't take a rest during shopping, it's inconvienient.
Shopping Tip : The best way is to take taxi whenever you wanna go out.
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