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Excellent 8.7
Based on 527 reviews

Recent customer comments

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Excellent



based on 527 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 8.3
  • Room Comfort/Standard 9.0
  • Staff Performance 9.0
  • Value for Money 8.1
  • Food/Dining 8.6

10 mingye D.
China
March 13, 2016
Food was good, staff were pleasant, rooms were clean
Food was good, staff were pleasant, rooms were clean

10 mingye D.
China
March 13, 2016
Food was good, staff were pleasant, rooms were clean
Food was good, staff were pleasant, rooms were clean

10 Kartika S.
Indonesia
March 12, 2016
Luxury Hotel
Luxe, Friendly Staff and nice room

9.2 Dr. G.
Malaysia
February 29, 2016
Good deal
Well appointed and very friendly and helpful staff esp. Jeff at check in. Conference facilities were ok. Food was just ok, not exceptional.

10 mark B.
Australia
February 08, 2016
Great time
Swimming pool, food and location
You have everything you need at the Shang , no need to leave the hotel

7.7 Patrina T.
Singapore
January 23, 2016
Great Hotel
Food was good, staff were pleasant, rooms were clean
Generally good. We had adjoining rooms and the kids had fun.

8.3 Rulei W.
Singapore
December 30, 2015
Kaye
Room, service and welcome gift
Except location, everything is excellent

9 Adrian T.
Singapore
December 29, 2015
Great place for family
Food and pool are good
Great

10 Sandhya D.
Singapore
December 10, 2015
Comfort at its best
Spacious room, clean, friendly staff

7.3 Shaun T.
Singapore
December 09, 2015
met expectations but did not impress
service, tranquility and location
stayed in the tower wing. the building and rooms are a little dated but still maintains the elegance characteristic of the shang rila brand. service from concierge and guest services were good, but the service at the hotel's restaurants was disappointing. some tables at the outdoor seating area of the line restaurant were also crawling with ants. location wise the hotel is located on a small hill just off orchard road and so in spite of the central location in the city's shopping district, guests can still enjoy some peacefulness.