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Shangri-La's Rasa Sentosa Resort & Spa

101 Siloso Road, Sentosa, Singapore, Singapore 098970

Excellent 8.4
Based on 2607 reviews

Recent customer comments

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Excellent



based on 2607 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.9
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 7.7
  • Food/Dining 8.3

Arthur G.
United Kingdom
October 10, 2015
Excellent, this is our second stay.
Location, facilities & staff
A first class resort hotel

April C.
Canada
October 05, 2015
Kids friendly
Facilities for kids, location, and the service
The whole experience was fine except when my husband was trying to catch my daughter (5 years old) at the kids' pool with slides, he was pressing the floor inside the pool and had to wash his hand for so many times but the smell wouldn't go. We immediately pulled out our kids and informed the staff. I felt so disgusting and surprising as the staff did not close it down for sanitizing! Also quite a bad experience especially for my husband!

sugianto S.
Indonesia
September 30, 2015
Family resort enjoy the beach
Beach area n sentosa entertainment
Fantastic

CHUNG C.
Hong Kong
September 30, 2015
Relax accommodation
The high quality of food, the room design and the Spa

Janice R.
Philippines
September 29, 2015
Nice hotel but isolated
Homey & clean
Pleasant stay & staff are ok

SONG A.
United States
September 29, 2015
Great for kids....and good for adults too.
1) Te kids clun here is very good for kids, with large play area and many activities, 2) The children's pool area is large with slides, play area, etc., and 3) The food in the hotel is very good.
My family with 3 small kids enjoyed our stay here. The Garden Eoom we had (with extra bed) was of decent size and it was very convenient to qalk out to the pool area through the balcony. The staff were polite and attentive. The kids club and the children's pool were great. The food in the hotellll was also very good. I paid a quite a bit of money for the room (I made the reservation very late...4 days before check-in), but it was worth it since the kids liked the hotel alot. This hotel is a bit different from other Shagri-La resorts I have stayed in previously...it is not fancy or luxurious. It is more of a family hotel. However, it was still good for my family.

jebsen N.
Malaysia
September 25, 2015
beach retreat
beach, child friendly activities, total relaxation
Wonderful hotel. Left a very good impression. Beach was just a short walk away. Many activities to keep active children occupied. Suitable for families with young children.

sarah J.
Australia
September 24, 2015
parents escape
the evening dinner buffet (amazing!), the pool, size of the bed..
We were a little taken aback by the tanker city happening in the ocean - no way you could swim in that water - this is not seen on any of the photos!! After our previous hotel we were disappointed by the quality of the provided toiletries (generic and likely refilled)and the lack of available movies on the TV. The bed was quite hard and not that comfortable.. The flyer about the monkeys was priceless though and we are still chuckling about that.. would I stay again? Probably but I may explore something a little cheaper since I didn't feel it was worth the hefty price tag.

Xia L.
China
September 22, 2015
Corridor got stinky smell
There is a private beach
Below expectation

Jacqueline L.
United States
September 21, 2015
Wonderful stay
Friendly and helpful staff, excellent breakfast, beautiful rooms