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Shangri-La's Rasa Sentosa Resort & Spa

101 Siloso Road, Sentosa, Singapore, Singapore 098970

Excellent 8.5
Based on 2597 reviews

Recent customer comments

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Excellent



based on 2597 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.9
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 7.7
  • Food/Dining 8.3

sarah J.
Australia
September 24, 2015
parents escape
the evening dinner buffet (amazing!), the pool, size of the bed..
We were a little taken aback by the tanker city happening in the ocean - no way you could swim in that water - this is not seen on any of the photos!! After our previous hotel we were disappointed by the quality of the provided toiletries (generic and likely refilled)and the lack of available movies on the TV. The bed was quite hard and not that comfortable.. The flyer about the monkeys was priceless though and we are still chuckling about that.. would I stay again? Probably but I may explore something a little cheaper since I didn't feel it was worth the hefty price tag.

Xia L.
China
September 22, 2015
Corridor got stinky smell
There is a private beach
Below expectation

Jacqueline L.
United States
September 21, 2015
Wonderful stay
Friendly and helpful staff, excellent breakfast, beautiful rooms

Maisa Z.
Australia
September 20, 2015
Could be better for the money
Pools, food, views
Very good in general, great location and facilities and service, however rooms are not the best giving what you pay, somewhat small and need a facelift.

Mohamed K.
Singapore
September 19, 2015
Clean, serene & activity-oriented
Spacious rooms, clean & good staff
The room was clean & spacous, staff service was excellent as we were notified of a room cancellation and were happy to accept the better view room.

jonathan B.
Australia
September 16, 2015
Nice getaway in a good location
Location and dining
Had a seafront room on the top floor, very nice but not what I'd classify as 5 star. I'd say 4 star. Hotel is a bit dated compared to the newer 5 star places throughout Asia. That said, we enjoyed our stay, location was excellent, free buses all over the island and Shangri La's free bus to the mainland (Harbourfront) was excellent and we took advantage of it. Beach is not pristine, water clarity is average but that's no fault of the hotel. Lovely buffet dinner on Sunday night and the breakfast buffet was good too. Lots to do and all easy to access by the buses just outside the main entrance.

chau N.
United States
September 15, 2015
not a 5-star resort
food
The hotel is old and room can be dusty. The room condition is more like that of a 3-star hotel. The food is ok. In general, it is too overrated

Gavin L.
Singapore
September 14, 2015
sea view
location, romantic, good size

David W.
Singapore
September 14, 2015
Fantastic Service, Relaxing Getaway
Serivce, cleaniness, experience
Fantastic service from the moment we step into Rasa, from the parking attendant, bell boy service, reception service and room attendant. WELL DONE & THUMBS UP! Our family enjoyed the time spent in your hotel. The only disappointing part was the late check in. We reached your hotel at 2.45pm and only managed to check in at nearly 4pm.

Tingyi L.
Taiwan
September 14, 2015
It's a great experience.
Sea view, wild animals
We stay in the resort 2 night, the sea view room was fantastic, but the hill view wasn't good enough, anyway, it's a great experience to stay at Sentosa.