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Recent customer comments

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based on 2589 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 7.7
  • Food/Dining 8.3

9.7 muhammad S.
January 29, 2015
worth the stay
enjoyed the environment of the hotel area and the warmth n friendly gesture of the staffs. Lastly i luv the room that i stayed in..spacious n cozy
It was our first time stay in the hotel.My husband booked the hotel for the weekend to celebrate my birthday. The experience was nice with a complimentary bday cake and a box of chocolate from the hotel.We were also able to do a late check out which was very nice of the hotel.Breakfast food was good and the staffs were all very helpful n smiley. The scenery was beautiful and occupants of the hotel are spoilt with many choses of activities. The beach and swimming pool are so near each other that it is such convinience. We will definitely come back for a longer stay.

10 Maria S.
February 14, 2015
a fun weekend staycation with the family
location, staff friendliness, nice facility
my family spent the weekend there and it was a good one. the staff was friendly, the room was really nice and the view really good. will definitely stay there again.

7.7 Steven O.
January 27, 2015
Good but go for the larger rooms
location, cost, service
Good would stay again but the room we had was very small, so we look for a larger room in future.

6 Chan L.
January 26, 2015
Deep inside Sentosa
Peace, pool
Hotel is only suitable for holiday makers. Very far into the island. Inconvenient to move around for business travelers.

January 25, 2015
good breadfast

9.3 Kristien E.
United Kingdom
January 23, 2015
Perfect for families
Kids slide and pool area, breakfast, view
This is our 4th time at Sentosa and I have to say as a parent it is by far the best! The kids pool area and slides are heaven sent if you want some peaceful time with your kids occupied in a fun filled safe environment. Breakfast is very good, not the "best ever" but lots of good quality choice. The hotel is a little further from the action than say the Michael but there are two very regular bus service which mean that you are rarely waiting for long. It's about a 7 minute transfer to resorts world. We found the staff to be 1st class and nothing was too much trouble. Overall perfect for Sentosa visit and we will return in the future without hesitation!

8 Wayne B.
January 26, 2015
The pool, beach front lawn area, The breakfast, The Location
The room was a bit disappointing, showing its age and not really 5 star, everything else was 5 star. High Price was reflective of location and size not quality - More suited to family with lots of room for kids to play but not really romantic for couples

8.7 Mai S.
January 30, 2015
Shangri la at sentosa
Location, facilities and serivice
We enjoyed our stay at the resort. We have small children and they thoroughly enjoyed the pool facilities and the close walks to the beach and other attractions on offer at sentosa. The breakfast buffet was amazing suiting all the fussy eaters as there was a range of foods to choose from. If you are looking for a family relaxing holiday, would highly recommend Shangri - la. It was the kids favourite spot of all places we stayed.

8 Liew C.
January 20, 2015

9.3 kyungmoo K.
South Korea
January 21, 2015
Best for a family stay
Amazing view, caring for kids, sentosa