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Recent customer comments

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All reviews (2589)

Business travelers (84)

Couples (721)

Solo travelers (111)

Families with young children (1266)

Families with older children (299)

Groups (108)

Excellent
8.4
based on 2589 reviews
Hotel Condition/Cleanliness
8.7
Facilities
8.8
Location
8.5
Room Comfort/Standard
8.7
Staff Performance
8.7
Value for Money
7.7
Food/Dining
8.3

8.3 Haslinah O.
Singapore
June 15, 2014
Thank you for the seaview room upgrade!
Family hotel. Spectacular view. Nice.

8 Mohammed Z.
Singapore
June 21, 2014
Great for families
Spacious, close to beach and nature, family oriented
A great escape for a staycation with the family although a little expensive.

7.3 TOmmy T.
United States of America
June 17, 2014
Expect to spend an hour to check in and check out.
location, food and room
Overall it is okay but long line to check in and check out under-staff at the counter, really making guest very annoying

10 Fung M.
China
June 18, 2014
Very Nice Hotel, Good Ocean View
Great BF, Great Room, Great Swimming Pool
We were honeymoon at stay 3 night in this hotel. Great breakfast buffet(have cafe machine ,milo , juicy.....many many // chinese , american and indian food). Room direct face to Ocean view and swimming pool view. Daily, had free bottle water for guests in room. Have shuttle bus from vivo city to hotel .Had kid club and kid pool in hotel, so i hope that i will visit next time with my baby. Singapore is very clean city.

5 Carmen F.
Malaysia
June 14, 2014
Overcrowded & low security level
Near to the beach
Nothing to shout about for this hotel. I have two kids and they are at the age of 2 & 4 years old. Therefore, they are only allow in the toddlers room. The condition in the toddlers room is a mess. Just like a room filled with some toys & a pool of balls. The management should consider having someone on duty in the toddlers room. As for the beach, there is some rubbish in the beach. Cleanliness of the room is a bit disappointed as there is some dried detergent at the toilet seat & some finger nails ( cut ) left in the bath tub. May be the house keeping was in hurry as, only 1 bath gel provided and there were 3 bottles of shampoo. In addition, security level is low as anyone also can go in & out of the hotel even to the aisle leading to the rooms.

9.7 puay C.
Singapore
June 14, 2014
Family getaway from city life
3 fun slides in the kids pool, great buffet breakfast spread, cosy and clean rooms
No noisy locals encountered, nice play areas for kids and clean rooms and very nice beds! Breakfast spread was lavish.

9.7 Jen T.
Singapore
June 13, 2014
Wonderful
Swimming pool, service and food
Awesome stay with efficient service and friendly staff. Activities catered for children such as indoor playground, arcade and table tennis couple with nice swimming pool with a separate part for water slides.

8.7 Lee B.
Malaysia
June 13, 2014
Excellent hotel!
Family hotel, facilities is great and child friendly swimming pool
My overall stay is excellent! Hotel facilities is great, staff are friendly and helpful. Great for family stay for vacation .

7.7 Joey S.
Malaysia
September 29, 2014
one stop for family (young children)
convenient, has everything under the sun and clean
was impressed from the previous stay as this time round there are life vests available for children even at the pool! *thumbs up* they have the indoor playground to occupy both the older and younger kids, the pool and the beach(permitting weather). we stayed there for 3D2N and we din even have to leave the hotel premises as they have everything and we felt so much recharged after. kids had so much fun! will come back again.

9.3 JOEY R.
Philippines
June 12, 2014
Very good
Staff, breakfast and service
Not long enough!